A cheap fix if it works is a new LNB. If it's not this then not much was spent. Get someone out to take a look on the other hand....
The intermittent bit sounds like LNB to me though and I 'no expert'.
On the other hand we had Sky newly installed in June 2010. It had some problems and it turns out we had a refurbished box! Complained and it was swapped and the new one works. It may have been firmware related because the original install took 5 minutes (existing dish/cables at new house) and the second one took longer because he upgraded the box.... but the first one was second hand mind.
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