Hi Linda,
No, they never managed to fix it. The dealer had the car for a full day, during which time they changed the thermostat and the control panel, neither of which made any real difference. After that, they started to fob my father in law off with the "they're all like that" line every time he took it in. Their way of dealing with it seemed to be to deny there was anything wrong with it.
After this, and a list of other problems that had no rightful place on a on a car that was barely a year /10,000 miles old, they reached the end of their tether and chopped it in for a Ford C-Max.
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