Obviously everyone is very aware of the risks of one's details being observed by a bystander, so conversely those in the queue are in general careful to keep a decent distance so as not to unerve the person at the machine.
But I notice this causes problems sometimes, and curiously there appear to be two different "queuing protocols" developing:
1) The queue forms along the wall of the bank, with close spacing between most people but a double space just before the current user.
2) The first person waits across the pavement, next to the road, and the queue then forms behind that person, often obstructing the pavement.
In either case, but more so in the second, there is often confusion as to exactly where the queue is. I have several times recently noticed someone getting cross because they were mistakenly queuing behind someone who was not in the queue, just an uninvolved bystander who happened to get engulfed in the queue.
On another occasion I assumed that someone waiting, but at an abnormally large distance from the person at the till, was not waiting but turned out actually to be so.
Anyone any comments/advice on queue etiquette? Apart from going to another bank, of course, or using the usually vacant machine inside.
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