Just been talking to a customer who has two shoe shops, one just north of the border in NI and the other about ten miles away in the ROI.
In fact her house straddles the border and technically her kitchen is in the south and her sitting room is in the north.
A small family business where stock is shared on a daily basis between the two shops.
If “Mrs Smith” wants a particular style in a size 5 and the branch she is in has sold out, then the normal response was to get it over from the other store the next day etc. However, if she doesn’t buy it in the end, back it goes to be put back into stock where it came from.
Easy and normal sort of thing to happen and handle eh?
Not any more. Preposterous really.
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