..this is just a quick reply. If you do decide you want to reinstall then you probably need some more support.
There are options available to upgrade/reinstall and keep your programs and files, but these are sometimes inhibited and might not be the best option with your issues.
You don't need an install disc, you can download the latest win10 pro install image from Microsoft. (Usb storage required)
This will install quite happily if your current win10 install is activated digitally (odds are it is, but I don't know how you got to where you are). It would be worthwhile going to "settings/activation" on your current machine and reporting what you see there.
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