Insurer Call Centre - take the car to your dealer for an estimate!
Stormy day in Scotland last Friday.
Owner parks her car in a side street and goes to see her friend a few doors away
Large tree in garden blown over, you could not see the car.
Eventually help comes and the tree is cut into pieces and taken away.
Calls the insurer who wants the car driven to the main dealer for an estimate.
Quote "the car is under 1 metre high, it has no glass, no steering wheel, it's a write-off"
Call Centre - it is not a write-off until we have an estimate .............
Obviously reading from a script on the screen.
1 photo sent - car transporter with a crane or a telehandler was needed.
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Nissan Qashqai - Insurer Call Centre - t.. new
Nissan Qashqai - Insurer Call Centre - .. new
