I've just had my house and contents insurance renewal through.
There was an increase in premium of 29%, a not inconsiderable sum, and significantly more of an increase than in previous years with this insurer.
With a bit of notice to renewal date, it was touch and go whether I shopped around again, but there were a few minor amendments to make, and the policy has some nice-to-haves for me (e.g. the level and conditions of cover for our multiple e-bikes).
Accordingly, I gave them a bell, and (after a significant wait in a queue) I expressed my surprise at the level of increase, and explained I had a couple of amendments to make (one of which would reduce the premium by a penny or two, the other should be neutral).
"Do you understand the recent ruling on offering the same price to new and existing customers?" was the response. "Yes" I said, and remained quiet (almost always a good negotiating ploy).
"Well we do have some new policies I could look at for you.........................................and we do have some discounts for existing customers!"
So...amendments made, discount applied, and my renewal was now less than 5% more than last year (and a slightly lower increase than the previous renewal).
I'll just look at the new policies with similar conditions, he said - "Oh, higher than your original premium quote!".
Renewed the existing policy at a significant discount from the original renewal quote.
What a circus! (but if you don't ask, you don't get).
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Insurance new
Insurance new
