Had to phone 999 on Friday to get fire service out to break into an elderly relatives house. She has fallen upstairs after her new hip “popped out” and was lying in agony and had helpfully kept her door key in the back of the lock to stop us using the spare….
Fire service gained access through removing a panel from the back UPVC door, climbing through and opening the front door with the key.
They then kindly (but worryingly) replaced the panel again and you wouldn’t have known it had ever been removed!
Ambulance (20 min wait) took her to hospital and she had it relocated under anaesthetic.
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