My local Euronics dealership is ok. The one a couple of towns away is excellent - on the experience of purchasing a range cooker from them.
Large, well known companies refused delivery because the kitchen is up 4 or 5 steps and there are about a dozen steps from the drive to the front door (though it's the internal steps that they had problems with).
I called the local Euronics dealer who didn't have stock. The one in the next town was able to get stock and offered delivery within 7 days.
I explained the situation re the stairs and was told that they are used to them so no problem.
The day after ordering and paying for it (credit card) I got a call from their service department asking about my gas connector and I sent them a photograph of it.
It didn't meet standards and they said it would need to be fixed before they could connect the cooker up. They had a gas man who could do it or I could call my own (who would probably be quicker as he didn't need to travel 40 minutes to get to us).
Cost of bringing the gas pipe up to standard (about £200).
The cooker was delivered, installed and shown working and over a cold drink, the fitter mentioned the fittings looked nice and new and I confirmed that they were just done and said it cost £200.
Next day I got a phone call from the shop refunding half the cost new gas fittings (£100) as a goodwill gesture and it appeared on my credit card a few days later.
(And the cost of the cooker was about £50 cheaper than the best price that I could find on line.)
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Fridge puzzle new
Fridge puzzle new
