Thanks all for the feedback...
While I was at work my wife rang the bank who are our mortgage provider to find out what was what.... turns out to be a bit of an anticlimax if what they said was true....
So they have told us that there are 'aren't any paper deeds anymore they're all electronic', if we want a paper copy then we can get one from the land registry (can't believe that our early '70's house doesn't have one somewhere!).
Also they are quite happy for us to pay the remainder over the phone using a debit card.
Apparently there's a small £50 admin fee to tie things up and then that's it... job done.
Seems too easy to me.
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End of mortgage new
End of mortgage new
