My mother had one. Its called 'Lifeline' round here.
Never bothered with it until a fall then carried it religiously. Once activated the telephone becomes a live microphone and speaker. The operator can offer a little reassurance.
Whilst I was top of the list to respond I recall on one occasion they had difficulty getting any one to respond.
Not a pleasant task attending, reassuring and sorting out someone who has had a fall as things are not going to get any easier.
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