I have had many hospital appointments and a 3 day stay. All the people I> have encountered have been good, or excellent. The system however is a mess. At least> four important referrals or procedures would probably not have been made, or carried out, had> I not chased them up. What I mean by that is that I phoned about appointments I was waiting for to be told that they were not in the system.
Likewise no issues at all when in the system, but the follow up admin, letters, further appointments seems very disjointed. I don't know why, but I get the impression no one talks to anyone. Family have similar experience.
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