Non-motoring > KFC "crisis" Miscellaneous
Thread Author: VxFan Replies: 60
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New Fri 9 Mar 18 08:23 
 KFC "crisis" - Pat
I'd have loved to have been present.:)

Some years ago we had a customer was always a pain in the bum and never stopped complaining about the way we serviced the contract. When it was due for renewal they delighted in telling us that we wouldn't be getting it.

Six months later they came back, cap in hand, asking us to do all their work again as they hadn't realised just what a good job we were doing.

We quoted a premium price because we really didn't want it back and they were still happy to pay that.

We're still doing it now!

Pat
Last edited by: Pat on Fri 9 Mar 18 at 08:25
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 KFC "crisis" new VxFan 21 Feb 18 10:41
 KFC "crisis" new Robin O'Reliant 21 Feb 18 10:47
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 KFC "crisis" new Zero 21 Feb 18 15:35
 KFC "crisis" new Pat 21 Feb 18 15:43
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 KFC "crisis" new Pat 21 Feb 18 18:28
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 KFC "crisis" new bathtub tom 21 Feb 18 22:34
  
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 KFC "crisis" new rtj70 22 Feb 18 00:16
 KFC "crisis" new PeterS 24 Feb 18 10:08
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 KFC "crisis" new PeterS 24 Feb 18 13:40
 KFC "crisis" new sooty123 24 Feb 18 13:55
 KFC "crisis" new Zero 24 Feb 18 11:02
 KFC "crisis" new No FM2R 24 Feb 18 13:52
 KFC "crisis" new PeterS 24 Feb 18 14:10
 KFC "crisis" new Roger. 25 Feb 18 11:10
  
 KFC "crisis" new MD 22 Feb 18 05:51
 KFC "crisis" new Duncan 21 Feb 18 15:34
 KFC "crisis" new Stuartli 23 Feb 18 18:32
 KFC "crisis" new neiltoo 23 Feb 18 22:07
 KFC "crisis" new Duncan 24 Feb 18 06:48
 KFC "crisis" new Zero 24 Feb 18 08:35
 KFC "crisis" new Dutchie 24 Feb 18 15:55
 KFC "crisis" new VxFan 1 Mar 18 13:19
 KFC "crisis" new sooty123 8 Mar 18 20:38
 KFC "crisis" new rtj70 8 Mar 18 20:51
 KFC "crisis" new Pat 9 Mar 18 03:09
 KFC "crisis" new Bromptonaut 9 Mar 18 07:36
 KFC "crisis" new Pat 9 Mar 18 08:23
 KFC "crisis" new Zero 9 Mar 18 09:30
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