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True, but a large and fundamental part of all their business models is driving up transaction volumes by making it far easier to spend money, and then taking a slice of it. eBay has created a market that didn’t really exist outside of classified ads and car boot sales, which were too much hassle for most people. And just eat has driven an increase in consumer spend on takeaway / delivered food in city locations at least, in part by making it easy for restaurants to move into delivered meals opening up new markets to them. So to say that they add new value is probably missing part of the point. There’s value to the consumer in increased choice, and there’s value to the retailer in increased sales. They have to decide whether the sales increase is enough to cover the cost though
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