"Make them earn the 7% admin fee they are stealing from your pension", yes indeed and keep an eye on the blighters - they make mistakes. My final salary pension statement was issued each year, usually in August though sometimes later and sometimes, as mentioned elsewhere, only after asking "have they been issued?". It stated the position as at April. Computers? never heard of 'em.
Year after year there were errors, even things as basic as the start date of my pensionable service or if I was married or single. I think they got my date of birth wrong one year. So I learnt how to calculate it myself. I got a copy of the rules, set up a s'sheet and if their numbers were within a few pounds of mine I was happy, otherwise... "Dear Sir...".
It may be difficult to argue with them now but it's going to be impossible years from now when you don't have the facts / numbers available to you. Be polite but be persistent.
JH
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Pension Statement new
Pension Statement new