Well daughter got new ipod touch last week for her birthday, synched with itunes, everything working fine.
Tonight when connecting she got a message to update software and in process of doing so something has gone wrong so when she connects the touch, it tells her that the touch is in recovery mode and to press ok to continue this or cancel.
So pressing Ok lets it run for a few seconds more and then she gets a message "ipod could not be restored, an unknown error occurred (21).
This seems to refer to some issues possibly with security
support.apple.com/kb/TS3125
but she is only running MSE and even when I disable it I am still getting the same message. Has anyone else experienced this or any words of wisdom for me, I could take time and try and go through the list it gives but to be honest I am not sure what a proxy setting etc is if I met it in the street!
Any help or advice would be appreciated!
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Ipod Error new
Ipod Error new
