>> If you don't like it, send your keys back - do you get a £3
>> refund, and give up.
That's an option but I object to the way it's being handled so I'll pursue a complaint first. If the £1 per key irrespective bit had been made clear at the outset I wouldn't be so cross but as they've need to 'clarify' I suspect deepr issues, possibly TfL being stitched up by SERCO.
If it is a cock up and the press get onto it then they're going to be in a tough place!!
|