“Why are you selling burnt rolls”
Cos customers buy them ….
“Well not anymore, take them off sale”
Another one that landed on the desk of Davy Gardiner, Scottish Ops Manager, who has to help Ken understand the Scottish market.
Including removing local suppliers like Lees, Tunnocks etc
Cutting back the space for Irn Bru on the shelf for Dandelion and Burdock
Changing aisle signage to “Pop”
Filling the shops with pork pies at Xmas….
The list was a long one….
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