Never had a cleaner, so no idea about it all. I was toying last night with seeing how much it might cost for a one off clean of the house, top to bottom. That led me online to a franchise company, and they talk about prices of about £100. Hmm - reckon even I can whizz the hoover round if it's that kind of dosh. Not going to happen until we sell perhaps.
Anyway, the FAQ for them includes
"Do you have insurance cover?
Yes, including £1,000,000 public liability insurance. In line with all other insurance policies, there is a £100 excess with all claims."
Are they trying to say that if THEY do something that causes damage, it would be ME that has to pay their £100 excess, and if so is that industry standard? If they are not saying that, then why would I care what their excess is?
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