I had an SMS from Yodel yesterday, "sorry we missed you" and a link that indicated they had tried to deliver about 5 minutes earlier and put a card through my door. I had been sitting about 9' from the front door at the time and no card was evident. Tracking showed that the parcel had been returned to Middleton service centre - I assume this is Manchester, about 180 miles away.
Very confusing as I am actually waiting for a laptop to be delivered by Yodel, not to me but to the corner shop 2 miles away (because experience has shown that Yodel can't always find me at home even when I am here).
The tracking for the laptop shows it was in Minworth, Brum yesterday, was out for delivery from Northampton this morning.
The tracking for the other parcel shows it is out for delivery from Middleton which seems pretty unlikely if it is destined for me.
Message on the Yodel website:
"3/9/15, 10:30AM: We had an issue with our scanners yesterday which caused some delivery delays and inaccurate tracking info. It’s now resolved and we’ll deliver any delayed parcels today and tomorrow. We’re incredibly busy so please don’t call us, the latest info on your parcel will be here in the tracking info."
Yodel has been rubbish ever since it was formed out of DHL and HDN. Controlled by the Barclay Brothers I believe.
Just had another SMS to say my (actual) parcel is at the shop...
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