>> In this case with Amazon, they should bite the bullett and compensate their sellers with the full
>> purchase amount as it was their fault.
But it wasn't Amazon's fault. It was a third party that had software that altered prices on Amazon Marketplace to match prices elsewhere. Which went wrong. Amazon was simply the service/site which hosted the sales and they handled dispatching the stock. I don't see what Amazon did wrong.
The seller had bought into a service that adjusted prices. So I think it is the company that offered that service that needs to cover any losses. I wonder what they contract said in the Ts and Cs?
www.bbc.co.uk/news/uk-northern-ireland-foyle-west-30475542
Company was Repricer Express.
Last edited by: rtj70 on Tue 16 Dec 14 at 11:35
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