Sorry to hear about your negative experience with Santander WDB. I had banked with my local branch of the HSBC for many years, never had a problem, and my decision to change to Santander was purely financial. More inconvenient, as the nearest branch is 18 miles away as opposed to one mile, but with online banking it isn't a problem. So far the service has been exemplary, especially at branch level.
With regard to Vauxhall, the two I have owned were 100% reliable, and would have no problem buying another. As a matter of fact, my brother ran a Zafira for 9 years with his gardening business, bought a 5 yo Legacy estate to replace it, and after only 6 months had so many problems with it that he traded it in for another Zafira.
Like you, there are certain brands I would not touch with a barge pole after bad experiences. Renault for one. Women for another (only joking).
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