Non-motoring > Topping up a PAYG mobile 'phone Miscellaneous
Thread Author: bathtub tom Replies: 9

 Topping up a PAYG mobile 'phone - bathtub tom
SWMBO's got an Orange (or EE) PAYG mobile 'phone.

She always tops it up by credit card with a 'phone call. Last night it wouldn't accept her card. We've been onto her credit card company and they say there's no problem. She's used her card today with no problems, so it looks like it's not a problem with her card.

We've spoken to someone at Orange (asian call centre I'd guess) and they couldn't top it up. Of course they blamed her card and then we got nowhere.

I've been on there website and hey-ho when I try to top-up, or add another card I get a message:
Sorry, we're having some technical issues - please try again. If there are still problems, please try our help & support.

Any suggestions as to how we can top it up without going into town. We've only ever done it over the 'phone before.

She's getting a little edgy!
 Messages Author Date
 Topping up a PAYG mobile 'phone new bathtub tom 16 May 14 11:30
 Topping up a PAYG mobile 'phone new No FM2R 16 May 14 11:36
 Topping up a PAYG mobile 'phone new Stuartli 16 May 14 11:40
 Topping up a PAYG mobile 'phone new Duncan 16 May 14 12:11
 Topping up a PAYG mobile 'phone new Stuartli 16 May 14 14:00
 Topping up a PAYG mobile 'phone new VxFan 16 May 14 17:30
 Topping up a PAYG mobile 'phone new Stuartli 16 May 14 18:13
 Topping up a PAYG mobile 'phone new bathtub tom 16 May 14 17:40
 Topping up a PAYG mobile 'phone new mikeyb 16 May 14 19:11
 Topping up a PAYG mobile 'phone new Slidingpillar 16 May 14 20:35
Latest Forum Posts