>>>Its the hard drive gone west
I had that nasty feeling. We've been lucky over the years and only suffered this once on a PC and managed over about four shaky restarts to get off all our own files.
I'd rather use a Rattle type guy to do this as I have no understanding of how to try and get her files of the old drive... assuming there is a chance of that.
It has a restore partition but I have just been on the phone again and managed to talk her through running the Dell diagnostics which show the hard drive as the issue.
Last edited by: Fenlander on Sat 26 Oct 13 at 10:33
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