Or UPS or DHL, with the title "Parcel Collection?" If so, it probably contains a virus called CryptoLocker.
Under the heading "Worst virus I've ever seen", the man who built, installed and has serviced my computer says in an email "I saw a customer today who had the worst virus I've ever encountered..." Apparently it encrypts all documents and photos, then shows a message demanding money to de-crypt them. Responding would doubtless lead to further problems but there appears to be no other remedy.
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Email from Companies House? new