The sad facts are that if you look at the NHS example it is clear that patients are secondary to management in terms of priorities.
As far as the Financial Services Authority is concerned it was clear to a blind man's dog that they were incompetent - and that was clear by mid 2001-3..
And the Food Standards Agency followed on from MAF and the Dept of Ag as being - well - a bunch of wasters.. See the last outbreak of F&M caused by.. MAF tinyurl.com/agebug6
Also see the lies told about WMD and the man responsible was - promoted (Scarlett).
Now 50 years ago, we would have learned very little of all of this. Secrecy and the Press would have ensured that D notices worked.
But today with the internet..
But the UK Civil Service acts as if the electorate will not know of their cock ups and politicians seem to encourage that view.. (see their lying and vacillation on publishing expenses).
I suspect a change of culture is needed.
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