Computer Related > Error Message Miscellaneous
Thread Author: Duncan Replies: 15
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New Wed 27 Oct 10 08:16 
 Error Message - Duncan
When I click on the mail icon in the toolbar at the top of the screen, this is the message that I get:-

Could not perform this operation because the default mail client is not properly installed

I am using Internet Explorer. Any ideas how I can rectify this?

Simple language please.
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New Wed 27 Oct 10 08:23 
 Error Message - Iffy
...Any ideas how I can rectify this?...

No, but I'm sure somebody will.

My suggestion for the future would be to consider switching to Firefox, and hotmail or Googlemail.

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New Wed 27 Oct 10 08:37 
 Error Message - John H
>> When I click on the mail icon in the toolbar at the top of the
>> screen, this is the message that I get:-
>>

What toolbar?

>> Could not perform this operation because the default mail client is not properly installed
>>

What is your default mail client?

note - the resident pedant will now say it is which, not what. :-)

Last edited by: John H on Wed 27 Oct 10 at 08:38
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New Wed 27 Oct 10 08:41 
 Error Message - Iffy
...The resident pedant will now say it is which, not what...

Do you mean moi?

Shurely not.

The resident pedant is operating outside his comfort zone in computer-related, so I restrict the making of bold statements to the other forums.

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New Wed 27 Oct 10 08:45 
 Error Message - John H
>> making of bold statements to the other forums.
>>

... such as switch to Firefox, and hotmail or Googlemail. Ask for directions on how to get from A to B, and get told to start from C.
note smiley :-)
Last edited by: John H on Wed 27 Oct 10 at 08:46
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New Wed 27 Oct 10 08:50 
 Error Message - Iffy
...such as switch to Firefox, and hotmail or Googlemail. Ask for directions on how to get from A to B, and get told to start from C...

Mere suggestions and opinions, and not particularly bold ones at that.

No need to ask for directions with Mr AppleMac - so far.

(That was nearly a bold statement.)


Edit: Enough of this drivel, can anyone help Duncan get back on his email?





Last edited by: Iffy on Wed 27 Oct 10 at 08:54
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New Wed 27 Oct 10 09:04 
 Error Message - Tooslow
"can anyone help Duncan get back on his email?"

As a short term measure, fire up your email client (which is... ?) directly, rather than via IE. That will at least get you to your email until someone comes up with a solution.

If you're using MSoft Live Mail, an update was issued recently. Now "branded" .... 2011. Might be worth installing. Personally I do think it's an improvement.

John
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New Wed 27 Oct 10 09:13 
 Error Message - Redviper
Hi Im not sure if I can help, apologies if I dont

Are you using Windows Live mail our Outlook Express as your mail client?
AFAIK The above are addons/part of Internet Explorer and share the same settings

If they are not installed I would get them from MS which are avaialble free of Charge.

If they are I would check that they are the default mail programs

Internet Explorer>Tools>Internet Options>Programs

Tick the Check Box "Internet Explorer shouls check its the default" also its worth selecting the program in the drop down box above this option, I cant check for sure here at work as the option has been greyed out by IT so I cant change it.

Close Mail and Restart IE and mail

I hope this may help - apologies in Advance if it does not.

PS, Anyone feel free to correct me if im wrong
Last edited by: Redviper on Wed 27 Oct 10 at 09:15
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New Wed 27 Oct 10 09:14 
 Error Message - Zero
Duncan, the assumption here is that you don't have an email client installed. Like Windows live mail 2011, or Outlook or Thunderbird, or similar. I guess you are using a web browser mail client.

If that is the case, such email buttons, or "send to email" links will not work.
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New Wed 27 Oct 10 10:10 
 Error Message - VxFan
support.microsoft.com/kb/312346
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New Wed 27 Oct 10 10:21 
 Error Message - John H
>> support.microsoft.com/kb/312346
>>

That gives a solution to set Outlook or Outlook-Express as the mail client.

AFAI can recall, Duncan did not configure his new W7 computer to use a mail client, and relied on Yahoo web mail. He also mentioned having installed the yahoo tool bar at one point and was recently advised to remove it.

This is why I asked the questions I did in my first reply, we need to know how his PC is configured after all the changes he was advised to make some changes by Zero here
www.car4play.com/forum/post/index.htm?t=3219&m=65427&v=e


Last edited by: John H on Wed 27 Oct 10 at 10:22
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New Wed 27 Oct 10 10:30 
 Error Message - Duncan
An update.

I am using:-

Windows 7
Internet Eplorer - or Google Chrome
Yahoo Mail UK & Ireland

I can access my mail because I have Yahoo Mail etc in my Favorites (You don't how much it hurts to type that without a 'u') or in my Bookmarks. It is simply that the mail icon is sitting on the toolbar doing nothing.

Thanks for the responses.

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New Wed 27 Oct 10 10:43 
 Error Message - John H
>> I am using:-
>>
What toolbar? Did you have the yahoo toolbar you had mentioned in a past question?


>> Yahoo Mail UK & Ireland
>>
So you are NOT using a mail client, but using webmail.


>> It is simply that the mail icon is sitting on the toolbar doing nothing.
>>
If it is doing nothing, remove it:
windows.microsoft.com/en-US/windows-vista/Customize-the-Internet-Explorer-toolbars
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New Wed 27 Oct 10 12:20 
 Error Message - Stuartli
IIRC you have to install Windows Live Mail separately.

>>Personally I do think it's an improvement.>>

Sorry, can't agree completely...:-)
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New Wed 27 Oct 10 14:01 
 Error Message - Tooslow
That's why I said "personally" :-)

John
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New Wed 27 Oct 10 14:05 
 Error Message - Zero
I have it, its quite good. Certainly better than the thunderbird based readers.
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