I withdrew some money this afternoon from an online Building Society account I have not used for a while. Duly completed the twelve digit password and three specified digits from my memorable information.
Given a four digit code
Told I would received an automatic phone call
Duly receive the call and keyed in the code I had been given
The got a message on screen to say that as a security precaution I needed to take down a fifteen digit reference number and call the Building society
Rang building society and after 10 minutes hanging on was connected to a clerk who advised me that he would ask me some questions based on my credit record to verify my identity
Duly answered these questions and was then told to rever to the screen to complete some further questions. By then I had been automaticlaly logged out so had to log in again.
Completed some additional questions including two declarations that I really wanted to withdraw the sum I requested.
Returned to the phone and was requested to listen to a long statement advising me of the perils of being scammed by nasty people on the internet.
Money eventually paid by Fast Pay into my bank account.
Last edited by: CGNorwich on Thu 20 Apr 17 at 18:13
|