Computer Related > Is it a broadband problem?	Miscellaneous
Thread Author: Pat	Replies: 85

New Tue 20 Oct 15 07:06   Is it a broadband problem? - Pat

For the last few weeks I have trouble with pages loading correctly. In the address bar it shows the page has loaded but it may be either blank or random parts loaded which change if I run my cursor over them. If I refresh the page it may load properly but may not. As an example I am writing this with just the text box showing on a blank page, but any/all websites are the same. I have run various speed tests and had an hour with Talk Talk on Saturday checking everything. Their verdict is my speed is good athere appears to be no other problems so it must be my PC. I disagree because if I reboot the router it clears for a few hours and it is doing it on Ian's laptop too. Any ideas because I have to go and hover my cursor to try and find the Post Message button now. Pat Reply to this message | Report message

New Tue 20 Oct 15 08:11   Is it a broadband problem? - Bromptonaut

Have you or a friend got a spare router to allow a swap out for 48hrs and see if that helps. Reply to this message | Report message

New Tue 20 Oct 15 08:50   Is it a broadband problem? - Stuartli

Do you have normal TalkTalk broadband or fibre? If you have ADSL2+ broadband, then the router's MTU setting in the configuration should be 1432. If it's fibre, then it's 1500, but this is usually pre-configured in TalkTalk's latest routers. With standard broadband, if the MTU is not set at 1432, then there are/can be problems with downloading pages, e-mails etc. It's something that's long been known...:-) I had this problem about six or seven years ago and it took a while to work it out. Also see: help2.talktalk.co.uk/what-mtu Reply to this message | Report message

New Tue 20 Oct 15 08:47   Is it a broadband problem? - Zero

Yes it is a broadband problem, its not your pc because it happens on more than one - (tell the Help desk idiots that) and It also happened to me when I was with Talk Talk. I never did get to the bottom of it (one of the reasons I went to BT) but its an issue of the web page waiting for other stuff to arrive from elsewhere through the network. Usually add servers, and Flash player links. you could try a couple of things to try and get round it. use Googles DNS servers. developers.google.com/speed/public-dns/docs/using?hl=en cut down the stuff thats loaded to your browser by blocking adds, java script and flash. (google for it) - all that is tho is just workarounds, not a cure. It will go away for a while but will always come back again Last edited by: Zero on Tue 20 Oct 15 at 08:48 Reply to this message | Report message

New Tue 20 Oct 15 10:24   Is it a broadband problem? - Pat

It is super powered fibre but I can't find the MTU setting anywhere in the router settings. I googled it and found loads of people with the same problem and it appears to be this particular router, Huawei HG633 causing it. I still have my BT router can I just change to this one? Pat Reply to this message | Report message

New Tue 20 Oct 15 10:59   Is it a broadband problem? - Stuartli

It should already be configured to 1500 as I mentioned earlier - I have the HG 635 Super Router and this has proved excellent, delivering the claimed fibre download speed and providing a first class wireless signal all round my property since acquiring it last November. I would contact TalkTalk on its 0870 444 1820 help line and request that they change your current router for the HG 635 for the reasons you've outlined; don't take No for an answer, but be polite...!! Set up instructions: help2.talktalk.co.uk/guided-assist/how-setup-and-check-my-fibre-equipment Reply to this message | Report message

New Tue 20 Oct 15 11:42   Is it a broadband problem? - smokie

0870 helpline? That'll cost a fortune won't it? Try 0330 124 1930, should be the same, and it will cost the same as a landline (and therefore within most pricing plans on mobiles) [NB number not guaranteed to work] Last edited by: smokie on Tue 20 Oct 15 at 11:44 Reply to this message | Report message

New Tue 20 Oct 15 12:49   Is it a broadband problem? - Pat

It works.....it's a taxi firm call centre:) Thanks anyway! Pat Reply to this message | Report message

New Tue 20 Oct 15 12:56   Is it a broadband problem? - VxFan

>> It works.....it's a taxi firm call centre:) Who'll no doubt be able to advise you better than the numpties at TT. Reply to this message | Report message

New Tue 20 Oct 15 13:11   Is it a broadband problem? - Clk Sec

>>TT Perish the thought... Reply to this message | Report message

New Tue 20 Oct 15 13:10   Is it a broadband problem? - smokie

LOL oops. Got it from my Android app WEQ4U which has normally been pretty good but just recently let me down on one call centre. Reply to this message | Report message

New Tue 20 Oct 15 13:21   Is it a broadband problem? - Clk Sec

>> It works.....it's a taxi firm call centre:) There's a few alternative numbers available on the 'saynoto0870' website. Haven't tried them, though. Reply to this message | Report message

New Tue 20 Oct 15 14:04   Is it a broadband problem? - Pat

0870 number is free from a Talk Talk phone anyway! Just as well as I've spent the last 30 minutes on the phone to them again. I refused to do all the tests we did on Saturday again and reached a stalemate so asked to speak to a manager. She insists they don't have any HG635 routers at all now and the HG633 is far better....I won't tell you my reply. She wanted to send out an engineer at a cost of £68 if the fault was found to be anything other than the router. I refused that option on the basis that it works fine with my old BT router so why would I need an engineer to plug in another router? Reluctantly she is sending a replacement HG633 out to see if this cures it. Is there any reason (or adjustments) I would need to make to use my old BT Router though? Pat Reply to this message | Report message

New Tue 20 Oct 15 14:12   Is it a broadband problem? - No FM2R

>>She insists they don't have any HG635 routers at all now Read the bottom two update paragraphs.... www.ispreview.co.uk/index.php/2015/05/uk-isp-talktalk-makes-the-super-router-available-to-plus-tv-subscribers.html Reply to this message | Report message

New Tue 20 Oct 15 14:23   Is it a broadband problem? - rtj70

>> Is there any reason (or adjustments) I would need to make to use my old BT Router though? Does TalkTalk use a combined modem/router or is the router separate to the VDSL/fibre modem? I've had BT Infinity from when it launched and have both a modem and router. And I swapped the BT provided HomeHub for my own router because of an issue with the Sky+ app. I had to set the logon details for PPPoE. Reply to this message | Report message

New Tue 20 Oct 15 14:47   Is it a broadband problem? - No FM2R

I don't know for sure, but looking at the pictures it would appear that the modem is incorporated. If so, then I doubt your BT router will work easily. Is there another box between the router and your wall socket? Perhaps also on the wall?? Last edited by: No FM2R on Tue 20 Oct 15 at 14:50 Reply to this message | Report message

New Tue 20 Oct 15 15:29   Is it a broadband problem? - Pat

>>Read the bottom two update paragraphs....<< Mmmm, perhaps she was telling the truth then! No I don't have a box or anything, just a router and I didn't have fibre broadband on my old BT Broadband. If the replacement router is just the same is there any mileage in buying a new router. I have to do something, I can't work on this at all as it is today. Pat Reply to this message | Report message

New Tue 20 Oct 15 18:27   Is it a broadband problem? - Stuartli

>>I don't know for sure, but looking at the pictures it would appear that the modem is incorporated.>> It is. It's a neat, compact router and works just as well as my previous Netgear DGM4000 (it was too expensive to buy a VDSL modem for this to use with fibre, so began to use the HG635). Review of HG 635: tinyurl.com/mt76sdh Reply to this message | Report message

New Tue 20 Oct 15 15:40   Is it a broadband problem? - Zero

>> Is there any reason (or adjustments) I would need to make to use my old >> BT Router though? You can't use your BT router on anything other than BT. ( assuming your old router was a BT HH 4 or HH 5) (you can with much tweaking but its beyond the wit of most users) Last edited by: Zero on Tue 20 Oct 15 at 15:41 Reply to this message | Report message

New Tue 20 Oct 15 16:51   Is it a broadband problem? - Pat

>>(you can with much tweaking but its beyond the wit of most users<< I do hope that doesn't include me:) I can get a lorry home with only 2 gears left out of 18 from Strensham services, you know! Pat Reply to this message | Report message

New Tue 20 Oct 15 17:44   Is it a broadband problem? - rtj70

The HH4's from BT for their Infinity service were modified 'normal' HomeHub 4's. There was a separate VDSL modem from Huawai (I think = mine's hidden away under the desk) that plugged into one of the Ethernet ports on the HH4. The router actually initiates a PPPoE connection using the VDSL modem. The HH5 incorporated the VDSL modem functionality in the router so you had one box. There is no configuration to be done for the connection. So for my setup I had to look up the PPPoE settings to use a router other than the HH4 which I have with the VDSL modem. The HG633 like the HomeHub 5 has a modem that supports both ADSL and VDSL (the fibre service). So you need the HG633 to get the VDSL connection working.... and if it's the box that's the problem then attaching a separate router is not likely to make any difference to the problems you are encountering. But yes you could connect a separate router to this one and have a separate network/access point. I just don't think it will fix it. Last edited by: rtj70 on Tue 20 Oct 15 at 17:45 Reply to this message | Report message

New Tue 20 Oct 15 17:51   Is it a broadband problem? - rtj70

To answer Pat's question can you buy a replacement to this poor piece of kit, i.e. the HG633 - yes you can get a replacement ADSL2+/VDSL2 router. And it's probably not that expensive. e.g. this one should work: www.amazon.co.uk/ASUS-DSL-N66U-Dual-Band-Wireless-N-Downstream/dp/B00GORC5WO You'd need to set it up to connect to TT's service no doubt. But that would be simple. Last edited by: rtj70 on Tue 20 Oct 15 at 17:52 Reply to this message | Report message

New Tue 20 Oct 15 17:53   Is it a broadband problem? - Pat

Thanks rtj, I'd read something about that but it wasn't put quite so simply so I didn't understand it. I'll dig the BT router out tomorrow and see which one it is. Pat Reply to this message | Report message

New Tue 20 Oct 15 18:09   Is it a broadband problem? - Zero

>> Thanks rtj, I'd read something about that but it wasn't put quite so simply so >> I didn't understand it. >> >> I'll dig the BT router out tomorrow and see which one it is. >> >> Pat If its a BT HH4 or a HH5 regardless of separate modem or not, you would be wasting your time to try and make it work on a Tiscali line. Reply to this message | Report message

New Tue 20 Oct 15 18:17   Is it a broadband problem? - rtj70

>> Tiscali line. But it's a BT Openreach product that Tiscali is reselling. All of the VDSL gear in the street cabinet belongs to BT. But unless it was a HH5 which also supported VDSL as well as ADSL... it won't work with even BT's Infinity service with a separate VDSL modem. Reply to this message | Report message

New Tue 20 Oct 15 18:28   Is it a broadband problem? - Zero

>> >> Tiscali line. >> >> But it's a BT Openreach product that Tiscali is reselling. All of the VDSL gear >> in the street cabinet belongs to BT. That has nothing to do with. A HH 4 or 5 wont connect to a Tiscali service. Reply to this message | Report message

New Tue 20 Oct 15 18:08   Is it a broadband problem? - Zero

>> >>(you can with much tweaking but its beyond the wit of most users<< >> >> I do hope that doesn't include me:) It does. >> I can get a lorry home with only 2 gears left out of 18 from >> Strensham services, you know! >> >> Pat Alas wont help Reply to this message | Report message

New Tue 20 Oct 15 22:45   Is it a broadband problem? - Stuartli

>>She insists they don't have any HG635 routers at all now and the HG633 is far better....I won't tell you my reply.>> Seems, in fairness, that the manageress was right....:-( www.ispreview.co.uk/index.php/2015/05/uk-isp-talktalk-makes-the-super-router-available-to-plus-tv-subscribers.html Reply to this message | Report message

New Wed 21 Oct 15 00:28   Is it a broadband problem? - rtj70

Didn't Mark link to the same article around 14:12 yesterday? Last edited by: rtj70 on Wed 21 Oct 15 at 00:28 Reply to this message | Report message

New Tue 20 Oct 15 18:20   Is it a broadband problem? - Stuartli

>>0870 helpline? That'll cost a fortune won't it? >> It won't cost a penny. Calls to this helpline or other TalkTalk numbers are always free to TalkTalk subscribers. Reply to this message | Report message

New Tue 20 Oct 15 20:22   Is it a broadband problem? - rtj70

I realise if you google for this model of router there are plenty of TT customers with problems. But i was wondering if it happens on both WiFi and Ethernet connections? Reply to this message | Report message

New Wed 21 Oct 15 02:37   Is it a broadband problem? - Pat

Yes it does, I'm connected on the desktop via Ethernet and Ian via wifi and we both have problems at the same time. Watching the best MotoGP race of the season at 6am on Sunday morning was stressful to say the least:)....and that's despite a router reboot just before it started! Pat Reply to this message | Report message

New Wed 21 Oct 15 09:55   Is it a broadband problem? - rtj70

I thought you'd have checked from both - I was wondering if it was more a WiFi issue. Because then as a temporary solution you could have plugged in your old router to use it's WiFi. You'd have thought TT would pull their finger out and issue a firmware update to fix this. But then again it's TalkTalk. Reply to this message | Report message

New Wed 21 Oct 15 10:03   Is it a broadband problem? - nice but dim

Pat - i dont know if I'm late to this issue, sorry I cant be bothered to read all the thread. I guess to rule out/confirm the BB router, have you access to a 3G mobile with data tethering feature (also called personal hotspot). This provides a alternative method of access near broadband speeds and will say if your devices will act normally on a separate internet connection. Reply to this message | Report message

New Wed 21 Oct 15 10:32   Is it a broadband problem? - rtj70

I don't think the computers are the problem - Pat didn't have this problem before switching to TalkTalk's fibre product. There's loads of people with HG633 routers with problems like Pat's. It would be interesting to know if the errors being registered on the router are on the WAN, LAN or WiFi side. If you logon to the router's management page, there should be something on maintain that lists the statistics for sending, receiving and ERRORs. Reply to this message | Report message

New Wed 21 Oct 15 10:47   Is it a broadband problem? - Pat

Interface Received Sent Byte Packet Error Discarded Byte Packet Error Discarded 5GHz : TALKTALKC96367 95934 845 0 0 381256 827 0 63846 2.4GHz : TALKTALKC96367 2152823 11759 403709 2705 14052195 72447 0 4525 Internet Statistics Interface Received Sent Byte Packet Error Discarded Byte Packet Error Discarded INTERNET_TR069_R_VID_101 77297913 85132 0 0 10855531 68780 0 0 I'm also getting this warning a lot too >>Security Warning Intrusion -> SRC=94.102.49.7 DST=92.9.219.74 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=3132 PROTO=TCP SPT=37532 DPT=3389 WINDOW=6553<< I don't know if you can make sense of that but I have just copied and pasted the logs.....sorry! Pat Reply to this message | Report message

New Wed 21 Oct 15 10:51   Is it a broadband problem? - Pat

Or is this what you mean? Manufacturer:Huawei Technologies Co., Ltd. Product Style:HG633 Serial Number:C4R8W15427001496 Hardware Version:H.1.01 Software Version:v1.15t 2015-10-21 10:38:42 User Level Notice User admin login from 192.168.1.64 successfully. 2015-10-21 09:03:33 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-21 08:23:08 User Level Notice User admin login from 192.168.1.64 successfully. 2015-10-21 08:22:43 User Level Notice User admin login from 192.168.1.64 failed. Password error. 2015-10-21 08:14:18 Security Warning Intrusion -> SRC=94.102.49.7 DST=92.9.219.74 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=3132 PROTO=TCP SPT=37532 DPT=3389 WINDOW=6553 2015-10-21 08:14:09 Security Warning DROP TCP SAMBA Request 2010-01-01 00:01:26 User Level Notice CWMP:Cwmp post inform success. 2010-01-01 00:01:26 User Level Notice CWMP or STUN parameter be changed. 2010-01-01 00:01:22 User Level Notice CWMP inform message: event: 1 BOOT. 2010-01-01 00:01:22 User Level Notice CWMP inform message: parameter change. 2010-01-01 00:01:22 User Level Notice CWMP inform message: event: 4 VALUE CHANGE. 2010-01-01 00:01:16 System Notice WAN connection INTERNET_TR069_R_VID_101:IPv4 connected. 2010-01-01 00:00:46 System Notice DSL connection is active. 2010-01-01 00:00:34 WIFI Notice android-bbc946296d3cab74-Wirele F0:27:65:FD:C5:AD is connected. 2010-01-01 00:00:34 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:33 System Notice DSL connection is inactive. 2015-10-21 06:27:06 Security Warning DROP TCP SAMBA Request 2015-10-21 05:55:39 User Level Notice CWMP:Cwmp post inform success. 2015-10-21 05:55:39 User Level Notice CWMP or STUN parameter be changed. 2010-01-01 00:01:25 User Level Notice CWMP inform message: event: 1 BOOT. 2010-01-01 00:01:25 User Level Notice CWMP inform message: parameter change. 2010-01-01 00:01:25 User Level Notice CWMP inform message: event: 4 VALUE CHANGE. 2010-01-01 00:01:18 System Notice WAN connection INTERNET_TR069_R_VID_101:IPv4 connected. 2010-01-01 00:00:47 System Notice DSL connection is active. 2010-01-01 00:00:44 WIFI Notice android-bbc946296d3cab74-Wirele F0:27:65:FD:C5:AD is connected. 2010-01-01 00:00:35 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:35 Security Warning Detect UDP port scan attack, scan packet from 192.168.1.64. 2010-01-01 00:00:34 System Notice DSL connection is inactive. 2015-10-21 02:57:18 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-21 02:09:52 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-21 01:52:14 Security Warning ACCEPT UDP SAMBA Request 2015-10-21 01:37:28 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-21 01:26:29 Security Warning DROP UDP SAMBA Request 2015-10-21 00:14:52 Security Warning DROP TCP SAMBA Request 2015-10-20 21:36:58 Security Warning Intrusion -> SRC=110.53.152.11 DST=92.9.219.74 LEN=60 TOS=0x00 PREC=0x00 TTL=40 ID=59806 DFPROTO=TCP SPT=45552 DPT=23 WINDOW=58 2015-10-20 18:32:55 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-20 17:52:14 Security Warning ACCEPT UDP SAMBA Request 2015-10-20 16:28:19 WIFI Notice android-bbc946296d3cab74-Wirele F0:27:65:FD:C5:AD is connected. 2015-10-20 16:08:01 Security Warning DROP TCP SAMBA Request 2015-10-20 13:40:23 Security Warning Intrusion -> SRC=60.169.74.139 DST=92.9.219.74 LEN=40 TOS=0x00 PREC=0x00 TTL=99 ID=256 PROTO=TCP SPT=6000 DPT=9200 WINDOW=16384 2015-10-20 13:13:59 User Level Notice CWMP:Cwmp post inform success. 2015-10-20 13:13:01 User Level Notice CWMP or STUN parameter be changed. 2015-10-20 13:13:00 User Level Notice CWMP inform message: acs connection ok. 2015-10-20 13:13:00 User Level Notice CWMP inform message: event: 6 CONNECTION REQUEST. 2015-10-20 13:13:00 User Level Notice ACS userid make a connection request form 62.24.243.161 to the CPE successful. 2015-10-20 13:02:10 User Level Notice CWMP:Cwmp post inform success. 2015-10-20 13:01:43 User Level Notice CWMP or STUN parameter be changed. 2015-10-20 13:01:38 User Level Notice CWMP inform message: acs connection ok. 2015-10-20 13:01:38 User Level Notice CWMP inform message: event: 6 CONNECTION REQUEST. 2015-10-20 13:01:38 User Level Notice ACS userid make a connection request form 62.24.243.161 to the CPE successful. 2015-10-20 11:08:18 Security Warning DROP UDP SAMBA Request 2015-10-20 10:26:50 User Level Notice User admin login from 192.168.1.64 successfully. 2015-10-20 09:52:13 Security Warning ACCEPT UDP SAMBA Request 2015-10-20 09:28:38 User Level Notice User admin login from 192.168.1.64 successfully. 2015-10-20 09:27:14 User Level Notice User admin login from 192.168.1.64 failed. Password error. 2015-10-20 07:48:11 Security Warning DROP TCP SAMBA Request 2015-10-20 05:41:07 Security Warning Intrusion -> SRC=115.230.125.147 DST=92.9.219.74 LEN=40 TOS=0x00 PREC=0x00 TTL=112 ID=256 PROTO=TCP SPT=64316 DPT=8080 WINDOW=1 2015-10-20 05:35:27 User Level Notice CWMP:Cwmp post inform failed. 2015-10-20 05:35:27 User Level Notice CWMP inform message: period report. 2015-10-20 05:35:27 User Level Notice CWMP inform message: event: 2 PERIODIC. 2015-10-20 02:57:20 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-20 02:08:42 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-20 01:45:25 Security Warning ACCEPT UDP SAMBA Request 2015-10-20 01:36:16 WIFI Notice 60-12-8B-36-F2-4B-Wireless 60:12:8B:36:F2:4B is disconnected. 2015-10-20 01:33:28 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-19 23:42:21 Security Warning DROP TCP SAMBA Request 2015-10-19 23:09:16 Security Warning DROP UDP SAMBA Request 2015-10-19 21:35:29 Security Warning Intrusion -> SRC=199.168.141.47 DST=92.9.219.74 LEN=40 TOS=0x00 PREC=0x00 TTL=116 ID=256 DFPROTO=TCP SPT=12200 DPT=21320 WINDOW 2015-10-19 18:16:51 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-19 17:44:06 Security Warning ACCEPT UDP SAMBA Request 2015-10-19 15:41:00 Security Warning DROP TCP SAMBA Request 2015-10-19 13:40:39 Security Warning Intrusion -> SRC=71.6.135.131 DST=92.9.219.74 LEN=40 TOS=0x00 PREC=0x00 TTL=110 ID=36211 PROTO=TCP SPT=34680 DPT=28017 WINDOW=5 2015-10-19 09:44:06 Security Warning ACCEPT UDP SAMBA Request 2015-10-19 07:01:43 Security Warning DROP TCP SAMBA Request 2015-10-19 05:38:04 WIFI Notice 60-12-8B-36-F2-4B-Wireless 60:12:8B:36:F2:4B is connected. 2015-10-19 05:35:28 User Level Notice CWMP:Cwmp post inform failed. 2015-10-19 05:35:28 User Level Notice CWMP inform message: period report. 2015-10-19 05:35:28 User Level Notice CWMP inform message: event: 2 PERIODIC. 2015-10-19 05:35:28 Security Warning Detect UDP port scan attack, scan packet from 78.151.235.4. 2015-10-19 02:57:19 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 2015-10-19 02:19:01 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-19 01:47:19 Security Warning DROP UDP SAMBA Request 2015-10-19 01:42:41 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-19 01:40:53 Security Warning ACCEPT UDP SAMBA Request 2015-10-18 22:36:25 Security Warning DROP TCP SAMBA Request 2015-10-18 21:41:06 Security Warning Intrusion -> SRC=158.69.192.57 DST=92.9.219.74 LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=39600 PROTO=TCP SPT=6608 DPT=22 WINDOW=6553 2015-10-18 18:24:56 Security Warning DROP FTP Request 2015-10-18 16:13:42 WIFI Notice Witchy-PC-Wireless D8:50:E6:98:EC:F9 is disconnected. 2015-10-18 15:41:40 WIFI Notice Static-EC-0E-C4-32-7E-9C-Wirele EC:0E:C4:32:7E:9C is connected. 2015-10-18 15:39:14 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-18 15:18:55 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-18 13:58:08 Security Warning DROP TCP SAMBA Request 2015-10-18 13:40:16 Security Warning Intrusion -> SRC=95.9.41.12 DST=92.9.219.74 LEN=60 TOS=0x00 PREC=0x00 TTL=54 ID=19093 DFPROTO=TCP SPT=47949 DPT=23 WINDOW=5808 2015-10-18 13:37:29 Security Warning ACCEPT UDP SAMBA Request 2015-10-18 10:34:24 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-18 08:23:20 Security Warning DROP UDP SAMBA Request 2015-10-18 07:18:20 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-18 07:17:36 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-18 07:14:58 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-18 07:11:42 WIFI Notice tv8e466e01efc1-Wireless EC:0E:C4:32:7E:9C is connected. 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New Wed 21 Oct 15 10:55   Is it a broadband problem? - nice but dim

>> >> I'm also getting this warning a lot too >> >> >>Security Warning Intrusion -> SRC=94.102.49.7 DST=92.9.219.74 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=3132 PROTO=TCP SPT=37532 DPT=3389 WINDOW=6553<< >> >> I don't know if you can make sense of that but I have just copied >> and pasted the logs.....sorry! >> >> Pat >> 94.102.49.7 - towing.carsmemo.com? One of your dodgy websites Pat? originates from the netherlands. 92.9.219.74 is your dynamic address signed to you. This attempt will be blocked by your firewall. Reply to this message | Report message

New Wed 21 Oct 15 11:29   Is it a broadband problem? - smokie

I agree with everyone that this is looking like a connection/router problem but one easy thing to try - clear your browser cache (on one computer, see if problem is cured before doing next). Reply to this message | Report message

New Wed 21 Oct 15 12:58   Is it a broadband problem? - Pat

If anyone else asks me to do that I shall scream LOUDLY. Do you really not think I haven't tackled the most basic measure from when this problem started right up to yesterday? The replacement router has arrived from Talk Talk so I shall connect that up and expect it to perform OK for at least 6 hours. I have taken rtj's advice and ordered a new router which should be here tomorrow and I shall be taking up the cost of that with Talk Talk in due course now that my problem has been elevated. If it isn't refunded then I shall follow the path of many others on their forums and go to OFCOM with it. Pat Reply to this message | Report message

New Wed 21 Oct 15 13:39   Is it a broadband problem? - smokie

Did you try rebooting yet? :-) Reply to this message | Report message       1

New Wed 21 Oct 15 13:53   Is it a broadband problem? - Pat

B******S....don't you dare mod that:) Pat Reply to this message | Report message

New Wed 21 Oct 15 13:53   Is it a broadband problem? - nice but dim

Why am I now thinking of the OFAH line from Delboy when Rodney had been describing the RAJAH computer he sold to the funeral director. "You must have been pressing the wrong button" Reply to this message | Report message

New Wed 21 Oct 15 14:05   Is it a broadband problem? - Clk Sec

>> "You must have been pressing the wrong button" >> Or perhaps you're with the wrong ISP. Reply to this message | Report message

New Wed 21 Oct 15 16:58   Is it a broadband problem? - Pat

Smokie is pressing the wrong buttons, and he knows it. If RP or VX mod my remarks I shall take my complaint right to the top, claiming extreme provocation! We're flying at the moment but that will soon start to decline...... Pat Reply to this message | Report message

New Wed 21 Oct 15 17:14   Is it a broadband problem? - rtj70

The tables for the send/receive packets was what I'd seen elsewhere where there were lots of errors on WiFi but interestingly not on the WAN/Internet side. I was wondering if this was tripping up the router. This is the website (TalkTalk Members): tinyurl.com/o5zuqq8 Errors in these examples are in the millions! Anyway you've got another to try out but as you suspect it will probably be the same. Hence ordering a VDSL modem/router. I'd do the same because time is something I wouldn't spend to much on. You obviously did the obvious checks, including restarting it (many times). I tried to figure out why the BT HH4 would work with the Sky+ Android app and then stop working soon after a reboot. I found evidence of there being a problem with the ARP cache. I swapped the router for an old Linksys I had and that was reliably working but slower. Having proved the BT HH4 was to blame I bought a new router (still had to keep the VDSL modem). Reply to this message | Report message

New Wed 21 Oct 15 17:21   Is it a broadband problem? - Pat

The one you recommended was out of stock at our local Argos (to get it today), so I settled for this one from Curry's with delivery tomorrow. www.pcworld.co.uk/gbuk/computing-accessories/networking/network-routers-and-switches/routers/asus-dsl-ac68u-wireless-router-ac1900-dual-band-10026294-pdt.html Time is at a premium at the moment and it hasn't done my BP much good either. I chose that one because it seemed to have good reviews for streaming TV and we have just two more weeks of MotoGP to watch before the season ends and it's a nail biter for the championship:) Hope you approve of my choice! Pat Reply to this message | Report message

New Wed 21 Oct 15 17:42   Is it a broadband problem? - rtj70

I'm sure it will work much better than the one TalkTalk provide! Last edited by: rtj70 on Wed 21 Oct 15 at 17:45 Reply to this message | Report message

New Wed 21 Oct 15 17:46   Is it a broadband problem? - No FM2R

£ 1 4 5 !!! b***** hell. Reply to this message | Report message

New Wed 21 Oct 15 19:38   Is it a broadband problem? - Clk Sec

Strewth. That's considerably more than I pay for my broadband for a full year. Reply to this message | Report message

New Wed 21 Oct 15 19:49   Is it a broadband problem? - Zero

>> £ 1 4 5 !!! >> >> b***** hell. >> good routers that work on fibre aint cheap Reply to this message | Report message

New Wed 21 Oct 15 20:00   Is it a broadband problem? - rtj70

The one I linked to on Amazon was about £86. Paying for delivery (or getting a Prime membership trial) would have got you it tomorrow. Reply to this message | Report message

New Wed 21 Oct 15 20:26   Is it a broadband problem? - No FM2R

>> >> £ 1 4 5 !!! >> >> >> >> b***** hell. >> >> good routers that work on fibre aint cheap No, and that much money should buy you two of them. Reply to this message | Report message

New Thu 22 Oct 15 00:24   Is it a broadband problem? - Stuartli

>>No, and that much money should buy you two of them.>> You get what you pay for. that's why a Panasonic TV is vastly superior to a Tesco Technika equivalent. Reply to this message | Report message

New Thu 22 Oct 15 00:36   Is it a broadband problem? - No FM2R

>>You get what you pay for. Do you? Really? So a dearer restaurant serves better food? A more expensive car is superior? Brand has no value? People don't pay a premium for "designer" labels? Supermarkets don't sell well known manufacturers' products under their own, cheaper, label? So on and so forth. At best, that point of view is simplistic. Reply to this message | Report message

New Thu 22 Oct 15 13:58   Is it a broadband problem? - Stuartli

>>At best, that point of view is simplistic.>> I repeat, you get what you pay for. Buy cheap, buy twice. Reply to this message | Report message

New Thu 22 Oct 15 00:39   Is it a broadband problem? - rtj70

>> You get what you pay for. But the model I suggested (ASUS DSL-N66U) on Amazon was an ASUS with a RRP of £139.99 but a price on Amazon of £85.89. Pat bought an ASUS DSL-AC68U for £145.99. The one I suggested was a wireless N router but she has got a wireless AC capable router. And this is the same price on Amazon as PC World/Currys. Probably because it's the better one with wireless AC (assumes you can use it). But this was not necessarily similar to Panasonic vs. Tesco. It was ASUS DSL-N66U vs. ASUS DSL-AC68U. Last edited by: rtj70 on Thu 22 Oct 15 at 00:39 Reply to this message | Report message

New Thu 22 Oct 15 01:35   Is it a broadband problem? - VxFan

>> that's why a Panasonic TV is vastly superior to a Tesco Technika equivalent. In what way? The Technika TV has a Samsung screen (or at least they used to), and Samsung TVs are among the best. Some of the components inside will probably be patented and therefore be used in other products too. I've worked on various electronics over the years and have seen Toshiba, Philips, Sony, etc. IC chips and other components in other branded products. Just because it's a branded name doesn't make it any more superior to anything else. Take for example food products, I was in a food hall a few years ago at the Royal Show in Stoneleigh Park. There were a selection of cheeses on offer with labels at the front indicating which supermarket they were from. Of all the free offers, most people said how delicious the M&S and Waitrose cheese was, and it tasted far better than that of Tesco, Sainsburys, Asda, ALDI, and LIDL. Turned out it was all made in the same factory and the only difference was the labels. Brand snobbery rules ok. Reply to this message | Report message

New Thu 22 Oct 15 03:08   Is it a broadband problem? - Pat

I fitted Tal Talk's replacement around 3m yesterday afternoon and must admit I checked Curry's/PC World' returns policy which was as I thought 21 days if unopened. I did this because the broadband was excellent, pages loaded completely and I did wonder if the new router had cured the problem. We turned all PC's off last night at 6.30ish and on again this morning at 01.45. As soon as Ian turned his tablet on Wifi it was starting to hang, as soon as I turned on my desktop (wired) it almost gave up completely and I'm sitting here waiting ages for pages to fully load again. I researched the various different routers along with availability and remember I use this PC for work as well. If I can't work, I don't earn. If my work takes twice as long to do, it halves my hourly rate effectively. The cost is well worth it if it means we get to see Sundays race without a pixelated screen, and since that money hasn't been spent on ciggies, I would have expected complete approval:) I'm going to have a look in the logs of this router now to see what's showing, I don't really understand this but I'm learning! Pat Reply to this message | Report message

New Thu 22 Oct 15 10:55   Is it a broadband problem? - rtj70

It would be interesting to look at the number of errors for send/receive that are being registered. These routers probably need a really simple fix, e.g. maybe there's a memory leak in a process and over the space of a few hours it then starts to slow down. It's probably running a variant of Linux like a lot of these routers. Apart from TT not trying this but I wonder if an older firmware was fine and then a newer one fixed/improved something and basically broke the rest. Hence some people having no problem with their HG633? Just a thought. Reply to this message | Report message

New Thu 22 Oct 15 11:46   Is it a broadband problem? - Pat

I'll post the log after this post rtj, but at the moment I'm completely mystified. The Netgear router arrived and I plugged it all in only to find it won't connect to the internet. After spending the morning swapping routers to google the problem I noticed when the Netgear router is plugged in the phone is dead so that explains why it can't find the internet but as soon as I plug the Talk Talk one in the phone is live again.... Is this some kind of conspiracy or am I just being thick? .....And I have tried EVERY socket combination on the back of the router! Pat Reply to this message | Report message

New Thu 22 Oct 15 11:48   Is it a broadband problem? - Pat

Manufacturer:Huawei Technologies Co., Ltd. Product Style:HG633 Serial Number:C4R8W15413005827 Hardware Version:H.1.01 Software Version:v1.15t 2015-10-22 03:18:19 WIFI Notice android-bbc946296d3cab74-Wirele F0:27:65:FD:C5:AD is connected. 2015-10-22 03:11:55 User Level Notice User admin login from 192.168.1.64 successfully. 2015-10-22 03:11:39 Security Warning DROP UDP SAMBA Request 2015-10-22 02:18:13 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is disconnected. 2015-10-22 01:48:11 WIFI Notice Birdiestablet-Wireless 10:C3:7B:AA:27:8E is connected. 2015-10-22 01:47:17 WIFI Notice 10:C3:7B:AA:27:8E is disconnected. 2015-10-22 01:47:04 WIFI Notice 10:C3:7B:AA:27:8E is disconnected. 2015-10-22 01:33:17 Security Warning ACCEPT UDP SAMBA Request 2015-10-21 22:22:32 Security Warning DROP TCP SAMBA Request 2015-10-21 21:13:49 Security Warning Intrusion -> SRC=115.239.248.246 DST=92.0.140.58 LEN=40 TOS=0x00 PREC=0x00 TTL=111 ID=256 PROTO=TCP SPT=64316 DPT=8080 WINDOW=1 2015-10-21 14:21:35 Security Warning DROP TCP SAMBA Request 2015-10-21 13:20:52 Security Warning Intrusion -> SRC=112.237.154.87 DST=92.0.140.58 LEN=60 TOS=0x00 PREC=0x00 TTL=50 ID=14363 DFPROTO=TCP SPT=41587 DPT=23 WINDOW=5 2015-10-21 13:15:02 WIFI Notice android-bbc946296d3cab74-Wirele F0:27:65:FD:C5:AD is connected. 2015-10-21 13:11:28 WIFI Notice F0:27:65:FD:C5:AD is authenticated failed. 2015-10-21 13:07:59 User Level Notice CWMP:Cwmp post inform success. 2015-10-21 13:07:58 User Level Notice CWMP or STUN parameter be changed. 2010-01-01 00:01:27 User Level Notice CWMP or STUN parameter be changed. 2010-01-01 00:01:26 User Level Notice CWMP inform message: url is changed. 2010-01-01 00:01:26 User Level Notice CWMP inform message: event: 0 BOOTSTRAP. 2010-01-01 00:01:26 User Level Notice CWMP inform message: event: 1 BOOT. 2010-01-01 00:01:26 User Level Notice CWMP inform message: parameter change. 2010-01-01 00:01:26 User Level Notice CWMP inform message: event: 4 VALUE CHANGE. 2010-01-01 00:01:18 System Notice WAN connection INTERNET_TR069_R_VID_101:IPv4 connected. 2010-01-01 00:00:46 System Notice DSL connection is active. 2010-01-01 00:00:32 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:32 System Notice DSL connection is inactive. 2015-10-15 08:57:38 System Warning Reboot: Factory reset by user admin(WEB). 2015-10-15 08:57:28 System Notice DSL connection is inactive. 2015-10-15 08:57:14 User Level Notice User admin login from 192.168.1.2 successfully. 2015-10-15 08:56:26 System Notice DSL connection is active. 2015-10-15 08:56:03 System Notice DSL connection is inactive. 2015-10-15 08:55:18 System Notice WAN connection Other_R_0_65:IPv4 disconnected.(ERROR_NO_CARRIER) 2015-10-15 08:55:13 System Notice WAN connection INTERNET_TR069_R_0_38:IPv4 disconnected.(ERROR_NO_CARRIER) 2015-10-15 08:55:13 System Notice DSL connection is inactive. 2015-10-15 08:55:09 WIFI Notice User-HP-Wireless BC:96:80:11:56:25 is disconnected. 2015-10-15 08:54:32 WIFI Notice User-HP-Wireless BC:96:80:11:56:25 is connected. 2015-10-15 08:53:02 User Level Notice User admin login from 192.168.1.2 successfully. 2015-10-15 08:52:42 WIFI Notice User-HP-Wireless BC:96:80:11:56:25 is disconnected. 2015-10-15 08:52:00 WIFI Notice Static-BC-96-80-11-56-25-Wirele BC:96:80:11:56:25 is connected. 2015-10-15 08:51:49 Security Warning ACCEPT SAMBA Request 2010-01-01 00:03:09 System Notice WAN connection INTERNET_TR069_R_0_38:IPv4 connected. 2010-01-01 00:03:02 System Notice WAN connection Other_R_0_65:IPv4 connected. 2010-01-01 00:03:00 System Notice DSL connection is active. 2010-01-01 00:02:38 System Notice DSL connection is inactive. 2010-01-01 00:02:32 System Notice DSL connection is inactive. 2010-01-01 00:02:26 System Notice DSL connection is inactive. 2010-01-01 00:01:51 User Level Notice CWMP or STUN parameter be changed. 2010-01-01 00:01:34 User Level Warning WAN configuration: User admin Modify PPP connection : INTERNET_TR069_R_0_38. 2010-01-01 00:01:17 User Level Notice User admin Modify WLAN TALKTALK-Bench6B password. 2010-01-01 00:01:17 User Level Notice User admin Modify WLAN TALKTALKA4639D name. 2010-01-01 00:01:17 User Level Notice User admin Modify WLAN TALKTALK-Bench6A password. 2010-01-01 00:01:17 User Level Notice User admin Modify WLAN TALKTALKA4639D name. 2010-01-01 00:01:12 User Level Notice User admin login from 192.168.1.2 successfully. 2010-01-01 00:00:33 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:33 Security Warning Detect UDP port scan attack, scan packet from 192.168.1.2. 2010-01-01 00:00:32 System Notice DSL connection is inactive. 2010-01-01 00:03:34 System Warning User reboot the device by WEB/APP. 2010-01-01 00:03:34 System Notice User web upgrading finished: Device will reboot. 2010-01-01 00:02:08 System Warning User admin upgrading beginning. 2010-01-01 00:01:59 User Level Notice User admin login from 192.168.1.5 successfully. 2010-01-01 00:00:32 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:32 Security Warning Detect UDP port scan attack, scan packet from 192.168.1.5. 2010-01-01 00:00:32 System Notice DSL connection is inactive. 2010-01-01 00:07:12 System Warning Reboot: Factory reset by user Reset Button. 2010-01-01 00:00:33 Security Warning ACCEPT UDP SAMBA Request 2010-01-01 00:00:33 Security Warning Detect UDP port scan attack, scan packet from 192.168.1.5. 2010-01-01 00:00:32 System Notice DSL connection is inactive. 2010-01-01 01:00:00 System Notice DSL connection is inactive. 2010-01-01 00:59:40 System Notice DSL connection is inactive. 2010-01-01 00:59:25 System Notice DSL connection is inactive. 2010-01-01 00:59:01 System Notice DSL connection is inactive. 2010-01-01 00:58:46 System Notice DSL connection is inactive. 2010-01-01 00:58:30 System Notice DSL connection is inactive. 2010-01-01 00:58:14 System Notice DSL connection is inactive. 2010-01-01 00:57:32 System Notice DSL connection is inactive. 2010-01-01 00:57:14 System Notice DSL connection is inactive. 2010-01-01 00:56:56 System Notice DSL connection is inactive. 2010-01-01 00:56:38 System Notice DSL connection is inactive. 2010-01-01 00:56:23 System Notice DSL connection is inactive. 2010-01-01 00:56:06 System Notice DSL connection is inactive. 2010-01-01 00:55:45 System Notice DSL connection is inactive. 2010-01-01 00:55:26 System Notice DSL connection is inactive. 2010-01-01 00:55:11 System Notice DSL connection is inactive. 2010-01-01 00:54:50 System Notice DSL connection is inactive. 2010-01-01 00:54:32 System Notice DSL connection is inactive. 2010-01-01 00:54:14 System Notice DSL connection is inactive. 2010-01-01 00:53:51 System Notice DSL connection is inactive. 2010-01-01 00:53:37 System Notice DSL connection is inactive. 2010-01-01 00:53:18 System Notice DSL connection is inactive. 2010-01-01 00:52:58 System Notice DSL connection is inactive. 2010-01-01 00:52:39 System Notice DSL connection is inactive. 2010-01-01 00:52:17 System Notice DSL connection is inactive. 2010-01-01 00:51:59 System Notice DSL connection is inactive. 2010-01-01 00:51:41 System Notice DSL connection is inactive. 2010-01-01 00:51:23 System Notice DSL connection is inactive. 2010-01-01 00:51:05 System Notice DSL connection is inactive. 2010-01-01 00:50:48 System Notice DSL connection is inactive. 2010-01-01 00:50:30 System Notice DSL connection is inactive. 2010-01-01 00:50:12 System Notice DSL connection is inactive. 2010-01-01 00:49:49 System Notice DSL connection is inactive. Here we are Pat Reply to this message | Report message

New Thu 22 Oct 15 14:04   Is it a broadband problem? - Stuartli

>>.....And I have tried EVERY socket combination on the back of the router!>> If it's a basic DSL router, you will need to add a VDSL modem to it. Reply to this message | Report message

New Thu 22 Oct 15 14:13   Is it a broadband problem? - Pat

>> It quotes this in the specs. >>It has a built-in VDSL/ADSL2+ modem, making it compatible with all types of broadband through the phoneline, including fibre optic connections such as BT Infinity<< Pat Reply to this message | Report message

New Thu 22 Oct 15 15:37   Is it a broadband problem? - Stuartli

Fair enough, Pat. Must be configuration then I would suspect. What is the make and model? Reply to this message | Report message

New Thu 22 Oct 15 15:43   Is it a broadband problem? - Pat

Netgear Nighthawk AC1900 smart wiFi Router. Pat Reply to this message | Report message

New Thu 22 Oct 15 16:02   Is it a broadband problem? - rtj70

In the link above you said you'd ordered an ASUS DSL-AC68U modem/router. But you're saying you got a Netgear one now? Reply to this message | Report message

New Thu 22 Oct 15 16:20   Is it a broadband problem? - rtj70

Which model of Netgear is it? Is it the D7000-Nighthawk-AC1900-Wireless-VDSL-ADSL-modem-router? And not an R7000?? Reply to this message | Report message

New Thu 22 Oct 15 16:34   Is it a broadband problem? - Stuartli

>> Netgear Nighthawk AC1900 smart wiFi Router.>> If that is indeed the model, then based on the on-line manual, it's a dual band 2.4GHz and 5GHz 802.11ac router; there appears no provision to add fibre via a modem. You are within your rights to return it if you specifically stated it would be for fibre and receive a full refund or an alternative that would suit your requirements. In any case, even if it was possible to add a separate modem, the VDSL versions are very expensive and usually close to or over the three-figure mark. Last edited by: Stuartli on Thu 22 Oct 15 at 16:36 Reply to this message | Report message

New Thu 22 Oct 15 21:00   Is it a broadband problem? - Zero

>> and since that money hasn't been spent on ciggies, I would >> have expected complete approval:) Have you given up? Reply to this message | Report message

New Fri 23 Oct 15 04:38   Is it a broadband problem? - Pat

You know me better than that:) Pat Reply to this message | Report message

New Thu 22 Oct 15 14:02   Is it a broadband problem? - Stuartli

>>Brand snobbery rules ok.>> Nothing of the sort. My best mate was involved with TV and other equipment repairs from the age of 21 for two big chains and eventually ended up owning his own audio/visual/appliances independent retail outlet. He knew exactly which makes and models to recommend and which to avoid from personal experience over many years. Reply to this message | Report message

New Thu 22 Oct 15 15:59   Is it a broadband problem? - rtj70

Are you sure this has a VDSL/ADSL modem built in. The description on the PC World link says it does but does it have an RJ11 socket on the back to plug it into the RJ11 socket of the BT Openreach master socket? If you look at the images on your link there appears to be four yellow Ethernet sockets for the WAN and a blue Ethernet socket for the WAN. There is no RJ11 socket. The link to the modem/router I provided shows it has a blue WAN and blue RJ11 phone socket on the back. Last edited by: rtj70 on Thu 22 Oct 15 at 16:01 Reply to this message | Report message

New Thu 22 Oct 15 16:09   Is it a broadband problem? - rtj70

Looking on the ASUS page for the same modem seems to show the same images with the DSL port looking like RJ45.... but the socket the modem plugs into is RJ11. Well it is on my BT Openreach socket/modem combination. Irrelevant to comment now we are told Pat has a Netgear router. Reply to this message | Report message

New Thu 22 Oct 15 16:37   Is it a broadband problem? - Pat

I did say I'd ordered a Netgear router yesterday afternoon! It's a Nighthawk AC1900 Smart WiFi Router Model R7000 described on the website as a 'modem router but with no socket for the phone line. Pat Reply to this message | Report message

New Thu 22 Oct 15 17:11   Is it a broadband problem? - Pat

I've just rang Currys and they are delivering the D7000 out tomorrow and collecting the R7000. It would appear the wrong model has been supplied. Thanks all for all the help. Still curious to get your verdict on todays logs for the Talk Talk router, rtj. Pat Reply to this message | Report message

New Thu 22 Oct 15 17:17   Is it a broadband problem? - rtj70

I was actually interested in the send/receive information including errors. Some people report seeing lots of errors (millions, even billions) for the WAN interface. Reply to this message | Report message

New Thu 22 Oct 15 17:18   Is it a broadband problem? - rtj70

>> I did say I'd ordered a Netgear router yesterday afternoon! I must have missed that. I read the link saying the one I mentioned was out of stock and you'd ordered one to these. And the one you linked to at PC World was an ASUS modem/router. www.pcworld.co.uk/gbuk/computing-accessories/networking/network-routers-and-switches/routers/asus-dsl-ac68u-wireless-router-ac1900-dual-band-10026294-pdt.html Last edited by: rtj70 on Thu 22 Oct 15 at 17:19 Reply to this message | Report message

New Thu 22 Oct 15 22:05   Is it a broadband problem? - Zero

Talk talk has been ht by cyber hijackers Web site down, no email, some broadband customers having issues www.theregister.co.uk/2015/10/21/talktalk_outage/ Its also possible that customer details have been stolen Reply to this message | Report message

New Thu 22 Oct 15 22:06   Is it a broadband problem? - Zero

downdetector.co.uk/problems/talktalk Reply to this message | Report message

New Thu 22 Oct 15 22:13   Is it a broadband problem? - rtj70

Pat probably would probably feel like they deserved it. We know it's not a TalkTalk fibre customer behind this... well not if they have a HG633 router/modem. Maybe it's all these HG633 router/modems all causing errors on the TalkTalk network :-) Last edited by: rtj70 on Thu 22 Oct 15 at 22:14 Reply to this message | Report message

New Thu 22 Oct 15 23:11   Is it a broadband problem? - Zero

Statement by TalkTalk PLC on Cyber Attack 22/10/2015 Today (Thursday 22nd October), a criminal investigation was launched by the Metropolitan Police Cyber Crime Unit following a significant and sustained cyberattack on our website yesterday. That investigation is ongoing, but unfortunately there is a chance that some of the following data has been compromised: names, addresses, date of birth, phone numbers, email addresses, TalkTalk account information, credit card details and/or bank details. We are continuing to work with leading cyber crime specialists and the Metropolitan Police to establish exactly what happened and the extent of any information accessed. Dido Harding, CEO, said: “TalkTalk constantly updates its systems to make sure they are as secure as possible against the rapidly evolving threat of cyber crime, impacting an increasing number of individuals and organisations. We take any threat to the security of our customers’ data extremely seriously and we are taking all the necessary steps to understand what has happened here. As a precaution, we are contacting all our customers straight away with information, support and advice around yesterday’s attack.” Reply to this message | Report message

New Fri 23 Oct 15 15:37   Is it a broadband problem? - Pat

Well it's here, plugged in and working perfectly:) Money well spent to be able to make a purchase online and not have it time out three times so you don't know if you've paid once or four times in the end. Worth it to be able to get on with some work and to be able to 'nip' on here to keep a check on you lot too. Now, I'll leave it a couple of days before the battle begins to get reimbursed from TalkTalk, I think they're a bit busy at the moment! Pat Reply to this message | Report message

New Fri 23 Oct 15 16:00   Is it a broadband problem? - Zero

>> in the end. Worth it to be able to get on with some work and >> to be able to 'nip' on here to keep a check on you lot too. >> >> Now, I'll leave it a couple of days before the battle begins to get reimbursed Do not even whisper, or consider saying anything like. "I needed it for work" or "I have lost work and contracts over this" You have a domestic tariff, If they hear the word "work" or "business" they will slap you round the head with the terms of your contract, and also increase your bills. Or even disconnect you. Which frankly with TalkTalk would be an unexpected bonus. Last edited by: Zero on Fri 23 Oct 15 at 16:00 Reply to this message | Report message       2

New Sat 24 Oct 15 04:52   Is it a broadband problem? - Pat

It will be based on them failing to fulfil the terms of the agreement I have with them and making claims on their website which are clearly false. ....and the TV works on WiFi for the first time ever! Anyone want some redundant power adaptors?:) Pat Reply to this message | Report message

New Sat 24 Oct 15 10:25   Is it a broadband problem? - Clk Sec

>>would be an unexpected bonus. Little doubt about that... Reply to this message | Report message