Last Saturday a son awoke to find :- No Sky (dead box), No telephone / No Broadband / router dead
The Sky+HD Box was dead, there was no dial tone.
Tuesday - Sky arrives, new /recon box installed - 15 minutes and connected to neighbour's router - more modern box, 2 x disc capacity & wireless built-in. £65 exchange - Bargain!
Wednesday - BT arrive, grudgingly, as they say the problem is "internal wiring" and the cost is £130 for the call - turns out the main socket in the house was fried. 15 mins later we had a dial-tone.
Thursday, son was in Hospital Wed/Thursday, New router / filter (found in house cupboard so FOC & Brand new!) - router set up and only a mild outbreak of "Broadband Tourettes" Sky box refused to connect but it was pilot error.
No sign of lightning strike anywhere, dish, wiring etc etc BUT it was definitely electrical.
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My internet (PlusNet) was down when I got home Monday evening. The pre-recorded message on their help line said there had been problems caused by lightening, though my router was on except for the DSL light and the phone worked. When I finally got through they noted the fault and said they'd investigate, next afternoon I was back online again. No idea what the fault was, but an email said they'd found one somewhere and remotely fixed it.
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We do not know if it was a lightning strike or a spike in the mains voltage due to the lightning - but anything wire connected to the Sky box was fried Sky box, router, phone point.
The I-mac was OK as it is wireless connection.
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>> We do not know if it was a lightning strike or a spike in the
>> mains voltage due to the lightning - but anything wire connected to the Sky box
>> was fried Sky box, router, phone point.
>>
>> The I-mac was OK as it is wireless connection.
Its likely to be a voltage surge of some source and probably up the phone line.
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