>>>for 45 quid the guy is going to recover your old files as well as fitting a new drive and reloading the OS? Blimey.
After realising there is no more she can try with my phone help booked it into the guy mentioned after swapping a couple of mails to ensure he seems to have a proper plan to sort it.
Specific quote is...
Collect, diagnose if just a software fault, if hard drive try and recover any data and original Dell restore partition. Fit new 320GB hard drive, restore own files if recovered otherwise load new Windows appropriate to machine licence, load OE software/drivers from Dell so it is in out of box condition. Deliver back 2-3 days later. 6mth warranty on work.
Couple of pounds under £100 parts and labour. If just a software/malware issue £45. If we decide to scrap it after his diagnosis he'll return it and charge £15.
That sounds really good.
Last edited by: Fenlander on Mon 28 Oct 13 at 08:59