Looks like I'll be moving from BT to Plusnet.
Do I need a new router?
I've currently got a BT home hub 3 with the wifi switched off (no wireless connections in the house, so I reckon it improves security).
I might need some guidance.
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Depends how techy you are, you might have to do a firmware downgrade.
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As Z says, you can make your homehub3 work with other networks but depending on the firmware you may have to downgrade it.
I read somewhere about an open port on these so not as secure as you might think.
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When I changed to Plusnet a few years ago, they supplied me with a new (I think 'Thompson') router, but I carried on with my old Netgear and things seem to work OK.
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Firmware downgrade sounds like a Manchester screwdriver job to me.
If I change my ISP and the router's not compatible how the hell do I get advice?
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Don't Plusnet give you a router? Auntie got a Technicolor branded one - very strange. If you get stuck I think I have a spare that will work - you aren't too far away.
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>> If I change my ISP and the router's not compatible how the hell do I
>> get advice?
You will have to get another router. The BT one really isn't suitable for moving to another ISP.
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>>If I change my ISP and the router's not compatible how the hell do I get advice?
Yule get awl the help yew kneed from Plusnet = 10/10
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Isn't plusnet a BT brand?
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"Isn't plusnet a BT brand?"
Yes, Plusnet is owned by BT.
I was originally with totalise, who were taken over by madasafish, but my e-address retained the totalise name. When I moved to Plusnet, I learned that BT owned all of them!
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