I have a Samsung Galaxy Mini mobile phone. It doesn't seem to be able to receive calls from iPhones!
Twice recently, people have told me that they got the message 'call failed' when calling me on their iPhones.
Any ideas please?
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Nothing to do with one make of phone calling another make of phone, "my Samsung cant get phone calls from Iphones" is 100% not possible as a symptom.
It is either
a: poor signal strength on the iphone
b: poor signal strength on the Samsung
or c : a Combination of both.
a: is more likely - the iphone is not the best for grabbing signal.
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>> Nothing to do with one make of phone calling another make of phone, "my Samsung
>> cant get phone calls from Iphones" is 100% not possible as a symptom.
However as femtocell developers we have discovered bugs in specific phones (ie. chipsets) while testing our own products, resulting in reduced performance in certain scenarios.
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>> However as femtocell developers we have discovered bugs in specific phones (ie. chipsets) while testing
>> our own products, resulting in reduced performance in certain scenarios.
Yes but that is a problem connecting to the network, The phone at the other end of the call has no bearing on the matter. Unless of course he is also connected by one of your buggy femtocells.
;)
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>> Yes but that is a problem connecting to the network,
Ok, I see what you mean. But how about phone A (iPhone) supports a more recent version of the 3GPP specs, and is the only one that does so. Phone B (Samsung) claims to be able to support it, but can't? I guess I'm talking about the specs covering the higher inter-phone comms layers which I know nothing about.
>> Unless of course he is also connected by one of your buggy femtocells.
Ah well you can now blame that on the Americans :)
investors.mindspeed.com/phoenix.zhtml?c=142015&p=RssLanding&cat=news&id=1657458
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> But how about phone A (iPhone) supports a more>> recent version of the 3GPP specs, and is the only one that does so. Phone>> B (Samsung) claims to be able to support it, but can't?
>>
I will be the first to accept that I am out of my depth here.
But - If the Samsung hasn't got the latest jiggling pin, would that also be true of other makes and models?
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>> But - If the Samsung hasn't got the latest jiggling pin, would that also be
>> true of other makes and models?
Only if they use the same chipset which provides the jiggling pin feature.
Specs are changing all the time - your phone doesn't need to support the new optional features, as the other phone is told what your phone can and can't support.
EDIT: actually I'm only talking about the basestation to phone bit - not sure about phone to phone.
Last edited by: Focus on Wed 8 Feb 12 at 10:17
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>> >> Yes but that is a problem connecting to the network,
>>
>> Ok, I see what you mean. But how about phone A (iPhone) supports a more
>> recent version of the 3GPP specs, and is the only one that does so. Phone
>> B (Samsung) claims to be able to support it, but can't? I guess I'm talking
>> about the specs covering the higher inter-phone comms layers which I know nothing about.
Yeah but...
This does not affect the basic tenet of voice via PhoneA ~ base station ~ network ~ Base station ~ PhoneB, There are no standards that phone B supports that phone A doesn't that affects voice and call connection.
There may be a problem that prevents Duncan, phone B, from receiving calls, but the fact that A is an iphone is irrelevant. Similarly there are loads of reasons why iphone A cant connect (being an iphone is enough) to anyone!
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Is it just Iphones ?
Is it happening when you are in one specific location even though the signal strength is high?
I recently had the situation, only when at home, I could phone out but got no incoming calls or text.
After battling with Orange to believe my situation I resorted to an email to the CEO.
They claimed that they had never encountered this fault.
It was silently resolved a while after and no explanation given.
You are lucky that you have been informed of the problem. I suspect I and all others in my patch had been victimsof this fault for quite a while. I know that my service was faulty for about six weeks.
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I agree that it is illogical.
However; both callers tried more than once to get through and from different locations. They were both on iPhones - coincidence?
Did I mention that I can call them and the call goes through ok?
Otherwise, my phone seems to work perfectly.
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>>Otherwise, my phone seems to work perfectly.
>>
Exactly the situation I was in but my, SWMBOs phone and my neighbours ( after I alerted him.) were all the same but Orange were still not getting the message!
It did not matter from where the calls originated.
The problem was at just my local mast.
a simple test.
Drive to the next mast area , call one of the " suspect" Iphones and then ask them to call you.
I was asked to power off/on so it hunted out the mast in the new area but not sure of the importance of this instruction.
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As Zero says it is irrelevant that the phone that is calling is an iPhone - unless the caller's issue is they cannot connect to the base station rather than the OP's phone having a problem.
Chances are the iPhone is popular with the OPs friends and therefore a percentage of them have had problems and mention it to you.
To bottom this out you need to do some testing. So:
1. Ask one of the iPhone users what date/time and where were they when they had this problem
2. Remember where you were at that time
3. Both go back to those areas
4. Friend makes a call at an agreed time
Now if he has the problem you know it's repeatable and:
1. Get them to call someone else
2. You try calling them
3. You try calling someone else
My money is on the iPhone users having dodgy connections.
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>> Did I mention that I can call them and the call goes through ok?
It's a ploy for them to get you to pay for the call ;)
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I think VxFan is probably right. Or they are trying to tell you to swap your phone to an iPhone like them.
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Does the friend's phone fail like that shown in this video:
www.youtube.com/watch?v=RbO0tN83Xyk
That shows it's an iPhone 4 problem and is mobile cell related. Turning airplane mode on and off is a temporary fix it seems.
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Can't Receive Calls From iPhones? - Zero
