Just had an unusual call from Paypal, very polite lady with an American accent wanting me to confirm if i'd made a payment earlier to named vendor and named amount, which indeed i had.
I asked if there had been any unusual activity to prompt this enquiry but the answer was just a random check...which i don't really believe, we've made hundreds of trouble free transactions through Paypal before and never been contacted once.
Is this normal PP routine or does it mean there's been some skullduggery, not necessarily to do with my account?
Bought a summer set of tyres at a bargain price by the way.
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Fairly normal I think. They use 'neural networks' to spot particular patterns that correlate with fraud, and if something flags up the easy way to check is to call or text you. I've had one or two on my Amazon card and bank debit card.
They shouldn't ask for your password - if they do, it's a scammer or possibly crooked employee of the supplier (but you know that...).
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There's probably some vigilant person there who thought, "this guy can't possibly need any more sodding tyres!"...
:-)
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I've never had a phone call from them but then I only use PP for paying small amounts (<£20).
Was the transaction value particularly high? It could be that their authorisation floor limit has been temporarily lowered and you've fallen into their target window. In the pre-Chip & PIN days, some shops' card machines would blindly process all transactions below, say, £49 without an authorisation code, but occasionally the threshold would be lowered to £19 for a day or two.
Last edited by: Dave_TDCi on Sun 8 Jan 12 at 17:10
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A little higher than the normal at £230 but there have been considerably higher payments without contact previously, i'm certainly not complaining mind.
I like PP for the fact you don't ever send your CC details over the ether once you've established an account.
Soddin tyres again, yes you cheeky thing...;)...thread started over the page....ha ha...
Smart lady, asked me for my email address, i refused as she could have been anyone, she agreed and asked me if i'd fill in the blank space if she read out my email address, worked well and we were both happy.
Nice accent, wouldn't have minded a video link..she'd have been disappointed though.
Last edited by: gordonbennet on Sun 8 Jan 12 at 17:37
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>> Nice accent, wouldn't have minded a video link..she'd have been disappointed though.
yes you can pay for that via paypal as well.
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I don't have anything to do with Paypal after it seemed the likely cause of the security breach when my bank current account was hacked.
Another reason to avoid Paypal is it acts as a bank to its customers, but is largely unregulated.
Any dispute and what Paypal says, goes.
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I share the misgivings about PayPal, but it's so darned useful for paying for all those little things on eBay like: heat shrink tubing, adaptors, watch bits, fuses and so on.
I have my PayPal account linked to a near dormant current account with about £20 in it and my PayPal account rarely exceeds +£20 either.
Doing it that way and so keeping my exposure to a relative minimum suits me fine.
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I haven't used them for years. I used my current account to pay and never had any problems.
My account was suddenly suspended and I was asked to provide a current bank statement and utiliy bill.
Stuff that, it's none of their business what I have in the bank but it always was sufficient to cover anything I was likely to buy.
Never had a problem with cheque or postal order, or cash for collected items. Don't miss Paypal at all.
Ted
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>> A little higher than the normal at £230 but there have been considerably higher payments
what were you buying previously?
and was the payee identifiable as a tyre/parts dealer?
Anything which is out-of-the-norm, and especially purchased from places which sell easily-fincible kit, raises a flag.
i've had a few confirmation calls when buying phones, computers, hifi stuff etc.
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>> what were you buying previously?
You name it, we buy it via the net, the only shopping that doesn't get netted is food (anti car shopping and parking nazi's etc), if PP is a payment option we use it.
>> and was the payee identifiable as a tyre/parts dealer?
Yes, PP's lady with the intriguing accent mentioned the company when confirming, and i have used PP when buying from there before, less than a year ago.
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Unusual call - Manatee
