I need to call a customer service helpline and the phone number starts 00800 - The blurb says it is a freephone number - I've come across 0800, but never 00800, and I can't find any reference on either BT or Ofcom sites.
I've tried googling the whole number - 00800 880 80 80 8 and it doesn't come back with any sensible info.
I'm going to have to ring from work, they might kick up a stink if they get a silly bill. Anybody come across them before ?
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yes its an International Freephone number- works basically the same as a freephone 0800 Business is probably outsourced somewhere.
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I thought 00 means it is an international number and will be charged accordingly.
Interestingly, there is no country whose dialing code is 80.
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Aaah, thats sort of dissapointing, as the address at the side of the number is in Oxfordshire.
I have an issue with the product, which I've googled, and on the only relevant post I can find, the poster talks about language difficulties. Ah well, I'll just have to give it a try next week
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When I worked at a Mercedes dealer, the Merc dedicated breakdown phone number was 00800 1 777 7777. The call centre was in the Dutch city of Maastricht and the call was free of charge from the UK.
bit.ly/oV8VGF
Last edited by: Dave_TDCi on Fri 12 Aug 11 at 19:34
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I once dealt with a Dutch call centre with regard to a £5.99 Silvercrest four port USB hub I bought at Lidl; it had gone faulty after about 18 months and I was surprised to find it had a three year warranty.
So I rang the number and spoke to a very pleasant young man whose English was excellent (the Dutch are noted for it); he checked out the serial number and purchase date and arranged for a replacement to be despatched. It arrived three days later having been sent from Germany.
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How fluffy and nice for you. But can you confirm a free International call? 00800? Otherwise a nice result for you.
Last edited by: rtj70 on Sat 13 Aug 11 at 00:34
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>> How fluffy and nice for you. But can you confirm a free International call? 00800? Otherwise a nice result for you.>>
As far as I recall yes, it was a free number. I've no doubt still got the guarantee but, being fluffy and nice, I CBA to have a look...:-))
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