I'm a bit worried that I might have some kind of PC infection because when I am going to the online login it is rejecting my credentials and then asking for lots of info.
I therefore want to call the online banking helpdesk, but am concerned that a clever infection might even fake that. I also can't find it cached anywhere.
Just wondered if anybody would mind going to the natwest website and telling which number they have, please?
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I am with nat west - let me check the web site
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Looks fine this end
Online Banking Help desk
0845 6050789
edit got this by saying my last login details were wrong.
Last edited by: Zero on Fri 17 Dec 10 at 17:23
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The Number I have for Natwest which is stored in my phone is 08456002803
I dont have a free one, but I find their UK Based customer services outstanding as I had to ring them other day.
Edit:
Sorry Zero I didnt mean to push in.
Last edited by: Redviper on Fri 17 Dec 10 at 17:20
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I've had a look for you and nothing jumps out - clicked on "contact us" and there are a dozen or so numbers - guess the only one doesn't have an associated number - dead right !
It has got this in stead.
www.questions.natwest.com/RBSG/index?page=search&brand=NPC
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Thanks pugugly.
If from there you click "i can't login" and then "i can't login" again, it should give you a number. I wonder if you would mind, please?>> I've had a look for you and nothing jumps out - clicked on "contact us"
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easiest is to call the number on the back of your debit or credit card, they will either put you through to the correct number or will give you it
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0845 6050789 (as Zero said !)
Last edited by: Pugugly on Fri 17 Dec 10 at 17:41
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Or you if you are saving money towards your turkey use Freephone 0800 881177
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Guys, I just wanted to say thanks very much for your help on this.
I got through and it seems that there was nothing dodgy going on, just that I had entered the details incorrectly more than twice.
I was told that because I had done that I would have to re-register for online banking!
Then I told the operator that I hadn't entered the details incorrectly, and she agreed to just unlock the account once I provided some details.
Not sure what that was all about, but at least it is resolved.
Thanks again. It was VERY important that I could get in today, so of course this had to be the first day that I was ever locked out of it! :)
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>>I got through and it seems that there was nothing dodgy going on, just that I had entered the details incorrectly more than twice.
Then I told the operator that I hadn't entered the details incorrectly,
Perhaps someone else did??
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Perhaps someone else did??
I accidentally locked someones elses account once - I had misremembered my customer ID after not using it for a while, so inputting my password locked it. Soon sorted by the helpdesk.
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NatWest online banking helpdesk - Zero
