Well, he's probably not a teenager but he's young. I refer to the chap who answers the phone in Technical when I call about our groundsource heat pump underfloor heating system, a complex device that cost a lot to install. It takes its time to come on of course but believe me in this weather there's nothing to compare with warm quarry tiles on the bare feet during those 4 a.m. visits to the khazi.
It's been making a silent but visible alarm signal for some time now. One of the processes in dealing with it was taking the front off the main machine and vainly pressing a tiny reset button in its vitals. But nothing worked for long. Today I tried one more time through the phone-tree and got the nice young nerd again. This time, after a few silences to consult colleagues, he discovered I had set the maximum pressure above the red pressure vessel up above the machine among a cat's cradle of cold, warm and hot pipes 0.3 or even 0.4 bar too low. Eureka! So far so good once again.
Good lads those nerds. Perhaps now we'll be able to turn the heating off upstairs without the whole system getting its knickers in a twist. Might risk it next week.
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Or geek FF, I'm not bothered. The cat sounds like a techie as well as being one.
And his information was good.
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