Car would not start on 8th December, -15C and it was mid afternoon.
Gem sent a breakdown van and within 10 minutes it was going (ELITE Falkirk!!).
Invoice from Elite took ages and was sent to Gem and not me in error - it arrived last Saturday 22nd Jan.
Paid it on Monday and posted off the receipted bill - GEM Cheque arrives 10 am today (Wed).
Now that is service -from Start to Cheque!
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We're with GEM too, couple of occasions we've had to call them out, the local chap has turned up in < 30mins, and repayment arranged promptly. They do have a limit of £60 on home call outs mind, which was a bit annoying as transport to nearest Cit dealer cost £70 odd. Still, saving about £100 / year vs AA or RAC!
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I have been with them years but having a Honda I have never had need of them .
It is nice to be reassured that they are on the ball though.
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>> I have been with them years but having a Honda I have never had need
>> of them .
>>
Do you have it serviced by Honda dealer? If so, they seem to offer Honda breakdown cover with the service. Don't know if they all do it, and I had to ask, but it's pukka top level cover and inlcudes european cover. Worth as much as the basic service if you needed that level of cover.
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The current Accord is now looked after by my local independent and I have no Honda cover.
The last Accord I had went scuba diving in the floods in Northumberland and was written off a couple of years ago.
So at the time I was covered by Gem and Honda .
Particularly because I did not have to pay up front and reclaim I went with the Honda cover which was via the AA who recovered the vehicle 350 miles home and gave us a rental car foc for a week to continue our holiday and get us home.
I kept the Gem cover for SWMBO.
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GEM Breakdown - Service levels excellent - RichardW
