Motoring Discussion > Servicing prices Miscellaneous
Thread Author: bathtub tom Replies: 18

 Servicing prices - bathtub tom
Daughter contacted me to ask if a quote of six hundred-odd quid was reasonable for a service on a nine-year-old Kia Niro hybrid. Sent me a bit of the quote and the first two items were:
1. engine oil flush
2. fuel system flush
Couldn't see the details of the rest of the quote.

Told her to run away and get another price, perhaps from a KIA dealer - two hundred-odd quote.

I've never had main dealer servicing, apart from the first few years of the Yaris. I thought them charging £150 for what was basically an oil and filter change was extortionate!

To put things into perspective, I've done an oil and filter change on the Yaris today for £60 and that includes Toyota's recommended 0-20W oil (refined from unicorn tears, I presume), unlike the bulk 5W-30 the main dealers used (could've saved £20 if I'd used 5W-30)!
 Servicing prices - Andrew-T
I'd have thought a 9-year-old car would be going to a reputable indy for servicing, not a dealership ? Must be quite a bit cheaper ? And does it really need flushing ?
Last edited by: Andrew-T on Sat 9 May 26 at 23:12
 Servicing prices - Falkirk Bairn
20 years ago a light came on on the dashboard of my then Civic (2001).
Took it to the Honda dealer to get the light issue resolved. Could not find a fault, disconnected the battery and the light stayed off.

It was coming up for a service (Honda 1st 3 years then Indie 3 years)
They quoted for the service £XXX BUT then produced a list of items needing attention.
The car was coming up for 6 years & 90K. £2,500 for the add-ons.

My Indie looked at the list and whittled it down to AC re-charge and Rheostat fan PLUS the service.

I complained to Honda about the local dealer trying to fleece me. They arranged for an Edinburgh dealer to look over the car - they came back with rheostat, AC Re-charge & only 3mm left on 2 rear tyres

I cannot remember all the points on the £2,500 list but a new AC compressor was one item, suspension +shocks......
When I went back with the Edinburgh dealer report the General Manager of the local Honda dealer "That's their opinion and we have ours"

The car was sold 6+ months later 93K - T/I £2,700.
The local Honda dealer did not get the new car business
 Servicing prices - smokie
The annoying thing is that many are not sufficiently technically savvy to challenge and don't bother shopping around for things, just pay whatever is asked for. You really ought to be able to trust a main dealer though.
 Servicing prices - sooty123
. You really ought to
>> be able to trust a main dealer though.
>>

I don't see them being more or less trustworthy than any other business.
 Servicing prices - De Sisti
>> . You really ought to
>> >> be able to trust a main dealer though.
>> >>
>>
>> I don't see them being more or less trustworthy than any other business.
>>

This is a post I made to another forum earlier this year:

"My 23 year-old BMW 320d SE Touring passed its mot two weeks ago. Built in Dec 2002, it has done 137,500 miles. It has been in the family all its life. My sister had it for the first 10 years, I have had it since Aug 2012, it has a full service history (book fully stamped) and have kept all receipts for work done on it since I acquired it.

It was taken into the local BMW dealership for an urgent airbag replacement. They carried out a 'health check' and found nearly £1100 worth of work they deemed urgent. I declined. When it went in for a MOT and service at the local BMW garage, I told them of the issues the dealership found.

Of the items highlighted by the dealership, and the local independent BMW garage's opinion:

* Water ingress on fog lights: Dealership wanted £165.48
Not water ingress, but condensation. This is common on older cars.

* Suspension rear damper dust cover: Dealership wanted £374.63
The shock absorbers are fine. The covers do not affect their operation. One is loose, but will be removed when both rear shock absorbers need replacing.

* Under tray cover damage: Dealership wanted £544.87
There was no damage, but just loose. It was re-attached (with a couple of screws) and is very secure now."

I did rebuke them in an email response and the clerk who dealt with me partially agreed with my comments, but wouldn't go as far as saying they were 'trying it on' to fleece money out of me.
Last edited by: De Sisti on Sun 10 May 26 at 12:12
 Servicing prices - Fullchat
" You really ought to be able to trust a main dealer though."

You really ought to. However my dealings with several Kia dealers over a number of years is that they are next to car park enforcement companies in the 'robbery' stakes. Other brands also apply I'm sure.

The engaging receptionists and free coffees are a smokescreen for the deceptions going on in the workshops. Add to that a wash and valet from a a minimum wage employee and the deception is complete.

My belief is they work under the Must, Should and Could principal. They must change the oil because most people can access a dipstick and check the colour of the oil. After that an owner would have to engage in some determination to discover malpractice like under seat fuel filters not changed.

By the time a vehicle suffers the consequences of service neglect its probably well out of warranty and a few owners into its history.


 Servicing prices - Terry
Many years ago my father used to leave clues as to whether the job had been done properly.

A loose valve cap that should have been tightened had the tyre pressures been checked. A bit of felt tip marker on the air filter. A bit of thread held in place by the HT lead - not there if the spark plugs had been re gapped or changed etc.

In truth he trusted no tradesmen - electricians, plumbers, builders etc.
 Servicing prices - John F
Apart from a dealer service on our Peugeot 2008 when it was one year old, our cars haven't had a garage 'service' for decades. I change the oil and brake pads myself when necessary. The MoT does most if not all of the checks done in the 'service'.

Also, I think over-diligent brake 'servicing' might be counterproductive. The piston starts life right at the start of its cylinder with big fat pads and disc. I think the inside of the cylinder will last longer if it is bathed in brake fluid, but until the pads and disc wear it risks corrosion from moist salt-laden air getting past the protective rubber boot and so might be more prone to seizing the piston. Discs have around 4mm wear in them and the pads around 12mm.

I think pads and discs should be allowed to wear right down to the minimum before they are changed to ensure the piston travels as far as possible along its cylinder. But I have often heard of people advised to change them because.... 'they won't last till the next service, mate'.

Obviously wear varies from one driver to another but my discs have always lasted around 100,000 miles and I allow the pads to wear down to the MoT minimum, usually after around 50,000 miles. (at 79,000 miles my 20yr old Audi A8 has only recently had new pads on its original discs). I hammer and grind off rust and 'lipping' from the disc with a carborundum wheel.

I have never had to have a new caliper, even on a car which did over 240,000 miles. How long do your calipers last?
 Servicing prices - Bobby
Daughter's BYD goes into Arnold tomorrow for its first service (through an AC service plan).
I will be following her in to collect her and take her back.

Would love to be able to do something in the engine bay to check that it has actually been serviced but wouldn't know where to start!

I guess like many drivers now, its on a PCP, doubt she will keep it at the end and as long as it is dealer serviced and has the warranty then should give her hassle free motoring! Whether the service is done or not!
 Servicing prices - smokie
Other than standard mechanical stuff that's in any car there is very little to service in an EV (hence very little to wear out or go wrong). I suspect much of the important stuff is done by plugging into the computer and maybe tweaking settings.

Hence my first main dealer service for my old EV was only around £45.

That probably wouldn't even pay the cost of an oil change or a set of plugs these days for an ICE. Or a cambelt or many of the other myriad of parts which can go wrong in an ICE engine.

And if you've not already had a peek you might be disappointed with what you find in in the "engine bay" :-).
Last edited by: smokie on Mon 11 May 26 at 13:35
 Servicing prices - Andrew-T
>> Other than standard mechanical stuff that's in any car there is very little to service in an EV (hence very little to wear out or go wrong). <<

Presumably anything involving suspension, braking and external lighting are the same as for an ICE or hybrid car ?
 Servicing prices - Zero
>> Other than standard mechanical stuff that's in any car there is very little to service
>> in an EV (hence very little to wear out or go wrong).

Errr battery pack, traction motors, cooling for electronics, etc etc.
 Servicing prices - bathtub tom
>> Errr battery pack

Very heavy battery pack that places extra load on suspension, steering, tyres and road surface.
Last edited by: bathtub tom on Mon 11 May 26 at 16:53
 Servicing prices - Terry
Newish car - most safety critical items - suspension, steering, braking, tyres etc - are "inspect" and require nothing done. The only longevity critical items are typically engine oil + a couple of filters.

Older cars - MoT will capture all safety critical items. There may be a better argument for the lubricate and inspect elements of a service schedule - although many owners only spend money on cars when something fails.

Electronic systems on new cars should be far more capable and informative. Limp home mode is unacceptable when (a) potential faults can be identified with temperature, vibration, efficiency monitoring, and (b) fault descriptions provided (not fault codes and take it to a s******).

So for an EV the traditional approach to servicing and MoT should be replaced by (a) annual MoT to pick up any safety issues, and (b) far better monitoring and warning systems. Current "inspect" items on a service schedule exist to make the list longer and justify largely unnecessary charges.
 Servicing prices - John F
>> Older cars - MoT will capture all safety critical items. ......... many owners only spend money on cars when something fails <<

I'm one of those. Over the decades we must have saved thousands not having an annual garage 'service' for our three older cars (1980 TR7; 2005 Audi A8; 2019 Peugeot 2008 - average age 36). But preventive maintenance is advisable for troublefree longevity. Every year or so I do a 'wheels-off' inspection on a warm summer day to ensure brake and fuel pipes are protected and have no corrosion, and to address any other corrosion at an early stage. This is something that an expensive garage 'service' will not do. Also, arguably the most important servicing activity is the oil change. By doing it myself I ensure all the old gungy oil drains out (I leave it dripping for hours) and the pricey correct spec oil is used (a cheapo jugful of 0-30 from the garage's trade barrel is not good enough for the Peugeot's BIO engine).
Last edited by: John F on Tue 12 May 26 at 12:12
 Servicing prices - De Sisti
>> >> Older cars - MoT will capture all safety critical items. ......... many owners only
>> spend money on cars when something fails <<

But preventive maintenance is advisable for troublefree longevity. Every year
>> or so I do a 'wheels-off' inspection on a warm summer day to ensure brake
>> and fuel pipes are protected and have no corrosion, and to address any other corrosion
>> at an early stage. This is something that an expensive garage 'service' will not do.

A good, reliable independent garage would do the necessary, essential checks.
 Servicing prices - Andrew-T
>> ...our three older cars (1980 TR7; 2005 Audi A8; 2019 Peugeot 2008 - average age 36). <<

I'm wondering how you calculate your averages, John. TR7 : 46 ; Audi : 21 ; Pug : 7.
Total ages 74 ; mean value 25 or a bit under ???

No wonder you get such good MPG figures ! Or have you rolled in your own age :-)
 Servicing prices - smokie
From AI

⭐ ICE engine: ~200–300 moving parts
⭐ EV motor: ~20–30 moving parts

And when you include the whole drivetrain:

⭐ ICE powertrain: 2,000–3,000 parts
⭐ EV powertrain: 200–300 parts

I'd like to think they'll have designed the suspension etc to cope with a heavier vehicle BT :-)
Latest Forum Posts