Motoring Discussion > DVLA still living in the dark ages. Miscellaneous
Thread Author: VxFan Replies: 3

 DVLA still living in the dark ages. - VxFan
Due to medical reasons, I have to renew my driving licence every 3 years.

If you have more than one medial condition, DVLA still insist you correspond to them by post rather than being able to renew it online.

At one time it was handy they still had a fax number, as they would accept that too. We had an old fax machine kicking around in the office that I would dust off the cobwebs and plug in to send off my renewal. Can't do that anymore, so at least DVLA are slowly moving with the times.

And trying to phone or email them for anything is a nightmare.

Oh well, I hope its quicker than the 8 months it took last time to renew.
 DVLA still living in the dark ages. - Mike H
I needed to get the details of a hit and run driver from them, I filled out the appropriate form, but had to pay the £2.50 fee by cheque. The request was ultimately refused because despite the fact that I was a UK citizen, and the accident happened on UK soil (Tesco at Dover), I was an EU resident and they couldn't possibly release such sensitive information into the EU.
 DVLA still living in the dark ages. - Zero

>> I was an EU resident and
>> they couldn't possibly release such sensitive information into the EU.

How did they know you are an EU resident? did you give them a european address? Is the car not registered in the UK? Gonna be a PITA to get your insurance to recover the third party if insured in the EU
 DVLA still living in the dark ages. - Mike H
>>
>> >> I was an EU resident and
>> >> they couldn't possibly release such sensitive information into the EU.
>>
>> How did they know you are an EU resident? did you give them a european
>> address? Is the car not registered in the UK? Gonna be a PITA to get
>> your insurance to recover the third party if insured in the EU
>>
My car is LHD and registered in Europe (Austria), so naturally I gave them the address that the car is registered to. I never considered the possibility that they would reject my request for the information that I thought I was legally entitled to. As it happens, I have a protected NCD, and my insurance company offered me more as a cash settlement than the repair cost - I had it repaired in the UK in a later visit.
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