A bloke in the USA purchased a 1 year old Tesla 3.
He insured it 3rd party only (apparently an error).
He ran over some debris in the road and damaged a nozzle that connects coolant to the battery. The nozzle looks like the type of thing that you connect a hose to using a jubilee clip / garden hose connector.
Rather than repairing the nozzle, Tesla wanted to replace the whole battery! And Tesla wanted to keep the old one.
The guy went to a specialist who charged $700 to fix the nozzle.
Youtube video here.
Warning it's very American... www.youtube.com/watch?v=vVSw3KSevEc
(I heard a similar complaint re a high end hybrid Golf (GTI?) where the VW refused to provide a cut-off switch for the electric side of the engine to an independent mechanic.)
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Of course if he had fully comp he would have abolsutely demanded a new battery pack.
There was a similar thing in the UK on a forum I read (might have even been here but a quick search didn't fnd it) on another make where the insurer wanted to repair a cracked battery pack but the owner got the manufacturer to insist the whole pack was replaced.
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>>Of course if he had fully comp he would have abolsutely demanded a new battery pack.
UK insurance wise, would betterment come in to the equation?
Any sensible UK insurer would get the car to an approved repairer and have their assessor look at it and go from there.
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>> UK insurance wise, would betterment come in to the equation?
Betterment doesn't really work very well with repairs, it's more suited to cheques. e.g. "we're deducting £50 from your payout because the tyre on your total loss car was almost worn out".
With repairs the typical response is to simply insist on being put back where one was, which results in a cheque, which results in half price repairs, which results in a car highly likely to suffer similar claims in the future.
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Tesla - Tesla $16,000 repair bill for a broken nozzle. - Bill Payer
