One of SWMBO's friends hired a van recently, and managed to hit her neighbours car with it.
Her fault absolutely, no quibble there.
Van hire people took her £300 deposit, presumably for damage inflicted to the van.
Neighbour have sent her solicitors letter demanding her insurance details.
Just need to check with you lot...are we correct in assuming the standard hire compnay insurance will cover the damage to the neighbours car, or could they try to pass the claim onto her in any way?
I have no idea of terms and conditions, might be able to get the hire co's name so could look them up online, but assumed you lot might know what the score is.
The hirer is extremely worried, a lot on her plate at the mo with a close relation in a very poor state in hospital.
Damned shame really, my SWM had her own removals business in a previous life and can drive any blooming thing with an engine and can fit a quart in a pint size van, she offered to help the girl in question but she already had soppy office girlies helping her instead, about as much use as the proverbial teapot.
Thanks.
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Quick update, you heard it here first folks.
Seems this happened couple of months ago apparently and car was repaired straight away.
Van no damage, Luton bodied thing with a tail lift.
Hirer assumed all was put to bed, then tdoay out the blue comes solicitors letter.
Flippin girls, you never get the story in one hit, has to be in instalments.
Part three of this thrilling series in short order..:-)
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It should be covered by the hire companys insurance, with the caveat that last time I hired a van (from Enterprise) the excess was £750, reduced £0 if I paid an extra £9.95 a day. I didn;t take this option, and they also debited my CC with a £200 deposit when I picked the van up, refunded when I returned it. So worth checking what the excess on the policy actually is, and whether any CDW was taken out, to make sure that the £300 charged is actually the excess
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Many thanks PeterS.
Waiting to hear back about CDW, hope to goodness she took it out.
Never thought that the £300 deposit might not be the insurance excess.
It turns out, chapter 2.5;), that the hire company called at the neighbours house the evening of the incident and asked the neighbours to let their (tame?) bodyshop fix the damage, seems it was done elsewhere superfast.
I'm wondering if the hire co's insurance has baulked at the bill, it appears the solicitors letter is claiming negligence as she came out of her drive, this being two months later.
I presume her next course of action is simply to forward the letter to the hire co's insurer?
edit...course it had to be the new neighbour following the move..:-)
Last edited by: gordonbennet on Tue 22 May 12 at 20:45
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Episode 3, we're there now, phew, its like drawing teeth.
Neighbour is persuing claim for losses incurred due to her negligent driving.
Presumably she simply forwards the claim to the hire co, or should she take other action at this development?
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van hire insurance - -
