I won't mention the dealer / brand as this may be an honest mistake.
Two charges made to a non-technically minded friend...
I noticed this first - trivial but cheeky - a £5 charge for the plastic sheet covers that the mechanic uses when they service the car.
I thought the sparkplugs were expensive at £35 each. Then I realise the car is a diesel!!!
Service didn't include oil, oil filter etc. and these were charged extra. Is this normal? - I have a service plan and it's all included. Mrs Z takes her car to F1 and it's all included.
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