>> What makes you think it's gone dumb? Can you not see your usage in your
>> dashboard?
>>
Three reasons:
The In Home Device isn't displaying any usage.
The dashboard on the Octopus website doesn't show any readings and hasn't done for a few weeks.
I have contacted them and they confirm that they are not receiving data.
The gas meter has never been sending data reliably and the electricity meter is now playing up.
Apparently there is no obligation to fix these issues.
Last edited by: zippy on Fri 4 Oct 24 at 10:08
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