I use a legit copy of Office 2013, and it's been working perfectly since about then. However in the past week I have had intermittent but fairly frequent problems going into Outlook, Word and Excel. They just hang right away, on the splash screen. EDIT: I forgot that Edge also doesn't start, just get a white screen which closes after some seconds.
I've focussed on fixing Outlook as the online support seemed better for that. So, in no particular order, I've -
Re-installed Office 2013, both quick and full
Run scanpst.exe on all my email data files
I went to change my profile but decided against as I have quite a bit in it and I don't think it's relevant
Checked office for dodgy add-ons (now all add-ons are disabled)
Restored my C drive to a date prior to the issues - which worked OK for a bit until the issues came back
Looked to see if any updates had been applied - some have ("feature updates")
CHDSKd my C and Data drives.
Also carried out a bunch of checks recommended for browser white screen (drivers etc)
DISM and SFC both run clean
The odd thing is if it doesn't work a reboot often cures it. And I've just found that (except Edge) without a reboot they will start OK if I Run as Administrator - but that doesn't cure it
Any thoughts, other than Libre Office or Office 365? :-)
Last edited by: smokie on Thu 9 Feb 23 at 16:44
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