I made the mistake of buying my elderly parents (about the age of some of you lot :-) but not so computer literate) a laptop 9 years and 11 months ago.
I make sure its got up to date virus checker but that's about it.
I popped around to day to deliver a fathers day present and dad said the laptop won't connect to the internet.
The router is working and gets a good signal (about 6 meters from the laptop).
The laptop keeps showing it's in airplane mode and I managed to get the show available networks and connected it to the router via WiFi by re-entering the WiFi password etc.
It worked until the laptop was rebooted and now it won't show available networks.
The detect network problems didn't find any and no adapters are shown. Any ideas on resolving this please?
I am thinking about getting an ethernet cable and running it to the router but as it's not showing any adapters I am not sure that this will work.
Any pointer appreciated!
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