My employer has tarried with the idea of replacing mobiles (or office landlines) with a so called softphone which appears to be an app or programme allowing a PC or laptop to be used as a VoIP phone.
It's now suggested that they will be mandated.
As somebody working at home (due Covid) and on relatively narrow rural broadband I'm concerned about (a) impact on speeds bearing in mind Mrs B's studies require heavy use and (b) how such things cope when, as is often the case, the internet goes down and the router takes ages to reboot.
Aside from the practicalities I am aggrieved that I am being directed to install this stuff on my own PC and impact (in whatever way) on my own broadband of which they haver had free use for 12 months. Although I'm told it only uses 100kb/s the troubleshooting suggests taking other users of the connection off line, stopping any streaming etc and optimising my router for VoIP.
I cannot do that on a household connection where other people are also working.
Does anybody have any views or relevant experience?
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