>> Vauxhall are contributing 70%
Similar happened to my Vectra-C when the camchain tensioner failed. I reported an intermittent rattling upon cold start up while it was just still in the 3 yr warranty. Of course it never did it at the dealership when they had it in for investigation. Then another year later the tensioner failed completely leaving the chain rattling permanently.
Vauxhall initially only wanted the dealer to change the failed tensioner. Vauxhall generally only give the 70% goodwill gesture for anything costing over £500 to repair.
As a replacement tensioner was something like £130 and another £30 to fit, it looked like I was footing the whole bill.
But give the dealership their due, they put a good case to Vauxhall that they couldn't guarantee that the chain, guides, and gears weren't also worn because of the loose tensioner and it would be false economy not to replace the whole lot. Also the car had a full service history with them, and previous mention of the chain rattling.
In the end Vauxhall relented and allowed the dealership to fit a brand new camchain kit at a cost of nearly £600, which meant I got the 70% goodwill gesture.
So in all I only had to pay approx. £160. In short, I got a complete new camchain kit fitted for the price of what it would have cost me to only have the tensioner replaced.
Sometimes continuing to use a main dealer for servicing instead of a backstreet garage pays off.
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Vauxhall - 20 1.7 Oil leak Mokka new
Vauxhall - 20 1.7 Oil leak Mokka new
